Glass Collector

**TASKS**:

- To work as a member of the bar support team in a designated floor area, including a designated toilet area, and providing help and assistance where required
- To collect unused bottles and glasses
- To ensure tables are clean at all times with clean menus
- To ensure bins are emptied as and when necessary ensuring recycling policy is adhered to
- Ensure bars always have enough stock, making sure more stock is brought to the bar before anything runs out
- To successfully resolve guest complaints wherever possible referring unresolved complaints to your supervisor and to the management team
- Ensure that your designated toilet area is checked periodically throughout the session and logged as required
- Ensure cellar areas are left clean and tidy at all times
- Ensure no floor area is left unattended
- Ensure that all areas are dry and clear of spillages or broken glass.
- Public and staff areas should be kept clean
- Maintain floor areas in line with operating standards
- Ensure good housekeeping standards are applied and deliver a safe environment through maintenance of the venue
- Complete all company Polaris training, including refresher courses, as and when required to do so

**YOUR KEY PERFORMANCE INDICATORS (KPIS)**:

- Guest feedback through feed it back
- Completed hazard and housekeeping sheet
- Completed toilet check sheet
- Training completion rate

**WHAT IS EXPECTED FROM YOU**:

- Maintain the highest standards of personal standards
- Ensure that all company policies and procedures are operated and followed correctly
- Take part in, and support, both local and national marketing promotional initiatives
- Account for all monies received accurately by the use of the relevant till system and ensure that error/void/wastage procedures are followed correctly
- Fully comply with company policy regarding the receipt of tips from guests
- Work in line with company policies and procedures with regards to work standards, cash control and stock control

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £9.50-£11.00 per hour

**Benefits**:

- Company pension

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Exeter, EX4 3FB: reliably commute or plan to relocate before starting work (required)

Work Location: In person