Head of It

**Key Tasks and Responsibilities Strategic**: Through strong leadership develop and implement the IT digitalisation strategy, working closely with the Finance Director and Managing Director and the Executive team to lead on the technical aspects. Oversee, monitor and review the performance of all ICT outsourced support and supply contracts with external IT provider contracts to ensure that agreed standards and performance criteria are met, and remedial action is implemented where standards are not met. Ensure outsourced provisions are able to support the 24/7 nature of the organization, to meet the present and future needs of FedBucks. Ensure high levels of IT security akin to operating a healthcare organisation on that is maintained to the highest industry standards and in line with Cyber Essentials and working towards ISO27001 accreditation.

Working with operational and support leaders to implement IT strategy and day-to-day technology effectiveness. Meet regularly with our external partners, currently Adastra, EMIS, NITC and Buckinghamshire Healthcare NHS Trust. Build and nurture strong relationships with all third parties including suppliers and commissioners. Ensure an adequate, regular, and secure back up / replication programme is in place utilising the launch of cloud, on and off premise locations.

Lead on systems related input to the business continuity and disaster recovery plans. Lead on the monitoring and recording of information risks. Resourcing Develop and manage a new team of IT professionals, in line with the growth of FedBucks to achieve and maintain high standards, developing a culture of partnering across the organisation to ensure business objectives and technology are aligned. Set and monitor team and individual objectives which deliver on the overall strategy Work closely with the Operation Directors and Clinical Leads to create and support the strategy for service growth.

Create departmental work plans and monitor delivery of the IT programs of work, meeting deadlines and report on progress and achieve goals. Planning, prioritisation and resourcing to support project delivery and identify solutions to manage resource conflicts and shortfalls. Responsible for IT budgets (revenue and capital) deliver on budget objectives, meeting deadlines and ensuring cost effective solutions are implemented. Maintain and ensure analysis of internal ticketing information to reflect fully customer maintenance interaction history and forward action plans if not resolved.

Support the organisation with the joiners and leavers process ensuring that when staff commence working in the organisation all access is working correctly. Ensure that when staff leave the organisation that all access is removed in accordance with our policies. Support and implement DPIA where needed and control and manage DPIO. Datix ensure that staff are trained appropriately on Datix and are issued with the correct access rights for the system.