Operations Assistant Edi

6 months ago

Edinburgh, United Kingdom Signature Aviation Full time

**Customer Operations Assistant
- VIP Aviation**:
**Edinburgh**:
**_Are you looking for an opportunity that's a bit special and different?_** Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers?

If you are professional and courteous, with the ability to provide a world class service we'd love to hear from you. Aviation & travel experience would be advantageous, but not essential.

**Role Info**:
Operations Assistant - Customer Service / Flight Support - VIP Aviation

Edinburgh Airport

Competitive Salary & Benefits Package

Permanent - Full time

**Who we are**:
We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.

Business and private aircraft customers land their aircraft with us and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia.

We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

**What you'll be doing**:
As Operations Assistant you will help coordinate the smooth running of our Edinburgh Airport base which includes liaising with aircraft operators, travel organizers, the airport authority, third-party suppliers, air crew, passengers and relevant authorities to co-ordinate the arrival and departure of our clients' aircraft at the airport.

You will be the face of the business providing world class service to our customers, ensuring a smooth transition through our facility whilst safely delivering ground services to our customers' aircraft, including towing and fuelling.

As you might expect a longer list of duties is in the HR file, but we can discuss this at interview stage, along with salary, benefits and everything else about this brilliant role.

**About You**:

- First and foremost - you know what an excellent customer experience looks like and you know how to deliver this
- Flexible - this is a multi-faceted role where you could be pouring drinks to approving an aircraft for boarding - No room for egos here
- Willingness to learn new skills, with full training provided both in the office and outdoors on the ‘ramp' with aircraft
- Ability to work accurately under pressure in an operational environment
- Excellent interpersonal skills
- Valid and clean driving licence
- IT Literate and proficiency in using Microsoft Office programmes - Word, Excel, PowerPoint etc.
- You will be organised with a strong attention to detail
- Additional languages would be an advantage
- Previous experience with aviation, travel, luxury retail or hospitality would be advantageous
- HGV License would be desirable, otherwise you will be trained on this

  • Operations Assistant Edi

    6 months ago

    Edinburgh, United Kingdom Signature Aviation Full time

    **Customer Operations Assistant - VIP Aviation**: **Edinburgh**: **Salary starting from £26,000 depending on experience** **_Are you looking for an opportunity that's a bit special and different?_** Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers? If you are professional and courteous, with the ability...

  • Edi Mandarin Sales Assistance

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    **EDI** **Duty Free Customer Service Assistant (Mandarin Speakers Only)** Location**: Edinburgh** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work alcohol and cigarettes**: - **Be fluent in speaking Mandarin alongside English** **Shift Times: Vary** **Rate Of Pay**: **£11.00-£13.00** **Applicants are offered a PAYE (Pay...

  • Edi French Speaker Sales Assistance

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    EDI **Duty Free Customer Service Assistant (French speakers Only)** Location**: Edinburgh Airport** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work alcohol and cigarettes**: - **Be fluent in speaking Mandarin alongside English** **Shift Times: Vary** **Rate Of Pay**: **£10.50** **Applicants are offered a PAYE (Pay As...

  • Edi French Speaker Sales Assistance

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    EDI **Duty Free Customer Service Assistant (French speakers Only)** Location**: Edinburgh Airport** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work alcohol and cigarettes**: - **Be fluent in speaking Mandarin alongside English** **Shift Times: Vary** **Rate Of Pay**: **£10.50** **Applicants are offered a PAYE (Pay As...

  • Edi Mandarin Sales Assistance

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    **EDI** **Duty Free Customer Service Assistant (Mandarin Speakers Only)** Location**: Edinburgh** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work alcohol and cigarettes**: - **Be fluent in speaking Mandarin alongside English** **Shift Times: Vary** **Rate Of Pay**: **£11.00-£13.00** **Applicants are offered a PAYE (Pay...

  • Edi Portuguese Speaking Customer Service Assistant

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    EDI **Duty Free Customer Service Assistant (Portuguese Speakers Only)** Location**: Edinburgh Airport** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work with alcohol and cigarettes**: - **Be fluent in speaking Portuguese alongside English** **Shift Times: Vary** **Rate Of Pay**: **£11.00 - £12.00** **Applicants are...

  • Edi Portuguese Speaking Customer Service Assistant

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    EDI **Duty Free Customer Service Assistant (Portuguese Speakers Only)** Location**: Edinburgh Airport** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work with alcohol and cigarettes**: - **Be fluent in speaking Portuguese alongside English** **Shift Times: Vary** **Rate Of Pay**: **£11.50 - £13.00** **Hourly rate depends...

  • Edi Portuguese Speaking Customer Service Assistant

    6 months ago

    Edinburgh Airport, United Kingdom Teamspirits Full time

    EDI **Duty Free Customer Service Assistant (Portuguese Speakers Only)** Location**: Edinburgh Airport** Job Role**: Customer Service Assistant** Requirements**: - **Be able to work with alcohol and cigarettes**: - **Be fluent in speaking Portuguese alongside English** **Shift Times: Vary** **Rate Of Pay**: **£11.50 - £13.00** **Hourly rate depends...

  • Operations Supervisor EDI

    2 weeks ago

    Edinburgh, United Kingdom Signature Aviation Full time

    Operations Supervisor Edinburgh An opportunity has arisen for an internal candidate to step into a Operations Supervisor role at Signature Edinburgh. The successful candidate will work with the Area General Manager to lead the operations department to deliver exceptional VIP customer service to customers, crew and...

  • Operations Officer Edi

    6 months ago

    Edinburgh, United Kingdom Signature Aviation Full time

    **Customer Operations Officer - VIP Aviation**: **Edinburgh**: **_Are you looking for an opportunity that's a bit special and different?_** Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers? If you are professional and courteous, with the ability to provide a world class service we'd love to hear from you....

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom British Heart Foundation Full time

    **Loca**tion**:23-29 Great Junction Street, Leith, Edinburgh, EH6 5HX **Hours/Work pattern**:21 hours per week (three days out of seven) **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the...

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom British Heart Foundation Full time

    **Loca**tion**:106a Dairy Road, Edinburgh, EH11 2DW **Hours/Work pattern**:21 hours per week (three days out of seven) **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the role** When it comes...

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom British Heart Foundation Full time

    **Loca**tion**:200 Morningside Road, Edinburgh, EH10 4QQ **Hours/Work pattern**:21 hours per week (three days out of seven) **Contract**:Temporary (3 months) Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the...

  • Operations Supervisor Edi

    2 weeks ago

    City of Edinburgh, United Kingdom Signature Aviation Full time

    Operations Supervisor Edinburgh An opportunity has arisen for an internal candidate to step into a Operations Supervisor role at Signature Edinburgh.The successful candidate will work with the Area General Manager to lead the operations department to deliver exceptional VIP customer service to customers, crew and visitors to the FBO, ensuring absolute...

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom British Heart Foundation Full time

    **Loca**tion**:102 Nicolson Street, Edinburgh, EH8 9EJ **Hours/Work pattern**:14 hours per week (two days out of seven) **Contract**:Temporary (6 months) Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the...

  • Sunday Sales Assistant

    6 months ago

    Edinburgh, United Kingdom British Heart Foundation Full time

    **Loca**tion**:85 Shandwick Place, Edinburgh, EH2 4SD **Hours/Work pattern**:6 hours every Sunday **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the role** When it comes to generating stock,...

  • Weekend Sales Assistant

    6 months ago

    Edinburgh, United Kingdom British Heart Foundation Full time

    **Loca**tion**:202 - 204 High Street, Portobello, Edinburgh, EH15 1EX **Hours/Work pattern**:14 hours per week (Saturday and Sunday) **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the...

  • Part-time Operations Officer Edi

    6 months ago

    Edinburgh, United Kingdom Signature Aviation Full time

    **Customer Operations Officer - VIP Aviation**: **Edinburgh**: **Part-time** **_Are you looking for an opportunity that's a bit special and different?_** Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers? If you are professional and courteous, with the ability to provide a world class service we'd love to...

  • Research Associate or Research Assistant

    1 month ago

    Edinburgh, United Kingdom Edinburgh Napier University Full time €36,924

    Research Fellow for the Centre of Net Zero High Density Buildings (Fixed term 46 months, Full Time) Edinburgh Napier University is seeking to appoint a full-time Research Fellow tosupport in EDI, skills and education for the Centre for Net Zero High Density Buildings (CeNZ-HighDB). An initiative that aims to significantly reduce carbon emissions from...

  • Airside Operations Officer

    6 months ago

    Edinburgh, United Kingdom Edinburgh Airport Full time

    **About the role** The Airside Operations Officer will be accountable on a 24-hour basis for maintaining a fully operational and safe airside service whilst complying with statutory requirements and local management instructions.This role will be the Airside Operations first contact point, so we’re looking for someone who can provide a high standard of...