Cafe Attendant

**Job title: Cafe Attendant**

**Hours: 20 Hours Per Week**

**Location: Waterlooville**

**Salary: £11,024 Per Annum**

**Why Joi**n the Horizon team?**

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.

Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.

We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let's not forget the amazing, fun and vibrant culture we build together.

Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.

**Want to know a bit more about our business?**

We’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

**Interested? Want to know how you can join our team?**

We are looking for a Café Assistant to join us in transforming our business from 'good' to 'great' This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

The ideal person will be confident and passionate about delivering high levels of customer service and have cash handling experience.

The main focus of the role will be to assist in the provision of a first class service to all Horizon Leisure Centre customers

**What does the role involve?**

A hands-on role that requires you to:

- To serve customers in a friendly, professional and efficient manner
- To ensure the Café is prepared and ready for business at the appointed opening times
- To ensure all areas of the Café and products are displayed in a clean, tidy and attractive manner
- To work to a high and fast standard to meet customer demand
- To accurately process all till transactions
- To actively promote add on sales
- To perform other duties as assigned or requested in order to meet the needs of the business.

**Skills and competencies**:

- Strong Interpersonal skills
- Excellent verbal communication skills
- Passionate about delivering excellent customer service
- The ability to prioritise workload under pressure in a confident and calm manner
- A flexible approach to work
- Friendly and enthusiastic manner
- Team player

**What you can expect from us**:

- A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know
- Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed
- Variety; no two days is the same
- An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

**Benefits**:

- Free use of our award-winning gym’s and access to exercise classes
- Employee discount and wellbeing platform
- Employee Assistance Programme - support for when you need it most
- Internal recognition schemes
- 22 days annual leave + 8 days bank holiday
- An extra day off for your birthday; a gift from us to you
- Discounted summer kids club
- Opportunities for training, development and progression
- Hybrid and family friendly policies
- Generous company sick pay scheme
- Employee referral scheme
- Company pension scheme
- Death in service benefit

And much more....

**Interview Process**:
The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.