Itv Apprentice

**ITV Apprentice
- Finance Assistant (MDM)**

**Department-** Master Data Management

**Office location
- **ITV MediaCityUK, Manchester

**Working pattern - **Hybrid

**Duration**:21 months (This is a full time role from Monday to Friday - 37.5 hours per week)

**Contract - **Fixed Term Contract

**Qualification**:Level 3 Customer Service Specialist

**Hiring range**: £21,325

**Your work matters to millions.**

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

**Your impact sends ripples.**

**The team**

In the Master Data Management team, we’re responsible for onboarding suppliers and customers onto the Oracle Fusion system. We have to make sure that all suppliers are verified and this can include calling them to check their bank details over the phone. We have lots of queries on a day to day basis that will require you to investigate problems and resolve issues, and we also carry out adhoc cleansing activities to ensure we’re on top of ITV’s financial data.

**The role**
- Onboarding ITV Suppliers and Customers
- Dealing with day to day queries to a very busy inbox
- Speaking to Suppliers to verify bank details, one off data changes/cleanses and updates

**Skills you’ll need (minimum criteria)**
- Numerical & analytical skills
- Demonstrable service mindset
- Strong attention to detail and organisational skills
- Ability to work as a team player
- Demonstrates a positive attitude and openness
- Drives individual performance by embracing digital opportunities
- Takes time to prioritise own mental and physical wellbeing during times of change to remain 'fresh'

**Other things we’re looking for (key criteria)**
- Have a willingness to learn new skills with the appropriate training
- Demonstrate a ‘can do’ attitude
- Good understanding of how to use technology in an office environment for example use of the Google suite, zoom
- You will be friendly and approachable, respectful to all of your ITV colleagues
- You’ll have the ability to maintain a positive attitude, even when under pressure and working to deadlines

**Eligibility/Entry Criteria**

As this is a Level 3 Apprenticeship, we require you to have/be predicted to achieve the below qualifications:

- You have lived within the UK/EEA for a minimum of 3 years consecutively
- You meet the entry criteria for the apprenticeship as listed above
- You cannot have achieved the qualification already and you must not already be in full time education at the point of enrolment

**ITV is for everyone.**

**Because those who make an impact deserve to be rewarded for it.**

**ITV offers some great rewards and benefits for Apprentices including**
- Flexible working with a range of options to suit everyone
- Generous holiday allowance, 28 days including bank holidays.
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
- In the Bag - Save money whenever you shop online and in store at over 850 retailers

**What’s next?**

**Closing date: Sunday 21st May 2023