Citrix Administrator

**Company Overview**

Prometheus Group is a team made up of self-starters - a culture centred on being resourceful, accountable, and results-focused. At the heart of all we do is our drive and dedication to creating great products for our global customers In joining the Prometheus family, you become a part of the largest global provider of comprehensive enterprise asset management software solutions that works to support the management life cycle for maintenance and operations.

**Job Summary**

The Citrix Administrator is responsible for maintaining and running 5 Citrix tenants supporting customers globally. These platforms run on AWS, Azure, and VMware. The Citrix Administrator will report to the director cloud operations.

**Responsibilities**
- Responsible for Patch management, policy configuration and user administration
- Install, configure, and maintain virtual servers, server operating systems, storage, and backup solutions.
- Proactively maintains and upgrades system infrastructure, servers and other business technology systems and software.
- Implements technology solutions to enhance systems availability, security and provides enhancements to operations.
- Create documentation and technical procedures necessary to administer the environment.
- Resolves critical system outages. Responsible for responding to and resolving issues within the team during shift hours.
- Monitor ticket queues for open and unassigned incidents to be worked to resolution.
- Hands-on experience in Windows Servers, Active Directory and GPO management
- Conduct incident response and root cause analysis.
- Responsible for the monitoring the daily server and network operations.
- Good understanding in configure, administrate, manage, and support Azure/AWS compute instances, Backup, snapshot, and Storage.
- Good working knowledge of IT networks (LAN, WAN) and Switches.
- Working knowledge in MS SQL database security, performance, and installation.
- Understanding in SQL database backup/restore and recovery procedures.
- Provides on-call support and alert response in a rotation schedule.

**Skills and Experience**
- Bachelor’s degree in information systems/technology/computer science (or equivalent work experience).
- Citrix certifications are highly preferred.
- 4 - 5 years’ experience with managing Citrix XenApp, Netscalar, storefront, delivery controllers and Citrix licenses. Expertise in Microsoft Windows Servers (2012/2016/2019), MS SQL, AWS and Azure Cloud infrastructure.
- Good knowledge in PowerShell scripting, Active Directory and Group policies
- Advanced troubleshooting mindset and skills with AWS, Azure, and Citrix

**Benefits Overview**

We offer an attractive benefits program to meet the diverse needs of our teammates:

- BUPA medical coverage
- Gym Reimbursement
- Dental and Wellbeing plan
- Casual dress attire
- Half-Day Fridays
- Generous Paid Time Off
- Company Outings, Trips & Activities
- Paid Parental Leave

**Not meeting all skills?