Insurance Advisor

6 months ago

Norwich, United Kingdom The Ardonagh Group Full time

Insurance Advisor - ARD998653

Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and that’s driven by you.

Our people share a common mindset that sets us apart. Our Insurance Advisors are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and partners.

**We recruit people who share those values.**

When you join us you will play your part, ensuing we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will become part of an established, friendly and experienced team who will provide all the support you need to succeed.

**Responsibilities**:

- Dealing with either inbound or outbound customer calls, understanding the customer’s needs, and providing insurance solutions to that are best suited to their requirements
- Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time
- Processing correspondence, renewals activity, new business quotations
- Ensuring that all workflow activity is completed in accordance with approved business processes
- Complying with all approved procedures, customer service standards and external regulatory bodies.
- Achieving and maintaining the required competencies for the role.
- Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.

**Essential Criteria**
- Engaging personal communication style.
- Positive attitude, resilient, adaptive, receptive, and articulate.
- Previous experience in sales or service. We are keen to hear from individuals with a background in public facing industries such as insurance, retail, and hospitality.

We offer are a competitive salary, on target bonus scheme, knowledge development and a structured training plan to develop your corporate career, and further career opportunities throughout our business

Towergate Insurance Brokers provide over 200 specialist policies from nearly 100 offices across the UK. From businesses, properties, passions, and most things in between, our advisors work together with the UK’s leading insurers to provide expert advice. We engage with and speak the language of our customers, providing competitive protection that best suits their needs.

At the heart of all our work is knowing our stuff, being an open book, creating great partnerships and sharing the passions of our customers. If you are an enthusiastic, results driven, motivated individual striving for a career, not just a job, then come and be part of our story.
- #AIB_

**The Company**

With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future - join us for the journey and make your mark on the local community. #TIB

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Paid volunteer time
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: ARD998653

  • Insurance Advisor

    5 months ago

    Norwich, United Kingdom Towergate Insurance Full time

    Insurance Advisor - ARD911698 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...

  • Insurance Advisor

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    Insurance Advisor - ARD1013930 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...

  • Insurance Advisor

    4 months ago

    Norwich, United Kingdom Ardonagh Advisory Full time

    Insurance Advisor - Norwich - ARD1031554 #AIB Our Insurance Advisor are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading...

  • Insurance Advisor

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Insurance Advisor - Norwich** Work in Retail or Hospitality? Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’ve recently left education and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as an Insurance Advisor. No experience necessary as we will provide you with full training! We...

  • Business Insurance Advisor

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Business Insurance Advisor - Norwich - ARD995594** We’re on the hunt for a talented Insurance Advisor who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. This role can be undertaken in either our Haverhill or Norwich offices. **So, what does the role of an...

  • Business Insurance Advisor

    5 months ago

    Norwich, United Kingdom Ardonagh Advisory Full time

    Business Insurance Advisor - Norwich - ARD976878 We’re on the hunt for a talented Insurance Advisor who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. This role can be undertaken in either our Haverhill or Norwich offices.  So, what does the role of an  ...

  • Risk Management Insurance Advisor

    5 days ago

    Norwich, Norfolk, United Kingdom Aston Charles Full time

    Risk Management Insurance AdvisorAston Charles is seeking a Risk Management Insurance Advisor to write Liability risks for Roofers & Scaffolders. In this role, you will use your technical expertise to create new and renewal Employer's & Public Liability risks with premiums averaging £5,000.The ideal candidate will have experience of underwriting...

  • Strategic Account Manager

    2 weeks ago

    Norwich, Norfolk, United Kingdom GB001 Marsh Ltd Full time

    About GB001 Marsh LtdAs a leading global risk advisor, GB001 Marsh Ltd is committed to delivering innovative solutions to clients in 130 countries.We are seeking an experienced Strategic Account Manager - Insurance Risk Advisor to join our dynamic team.The successful candidate will have a proven track record in account handling and client advisory roles...

  • Insurance Advisor

    5 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Insurance Consultant - Drayton - ARD981505** We’re on the hunt for an experienced Insurance Consultant to join our Drayton Insurance branch in Drayton, Norwich. The role is Monday to Friday and you are required to work every 3rd Saturday of the month from 9-12pm. **So, what does the role of an Insurance Consultant here involve?** You will be...

  • Insurance Career Opportunities

    6 days ago

    Norwich, Norfolk, United Kingdom The Ardonagh Group Full time

    Insurance Advisor - NorwichWe are seeking an experienced Insurance Advisor to join our team in Norwich, where you will play a key role in delivering exceptional customer experiences and driving business growth.Company Overview:Towergate Insurance Brokers is a leading provider of specialist insurance solutions, with over 200 policies and nearly 100 offices...

  • Insurance Claims Expert

    4 days ago

    Norwich, Norfolk, United Kingdom Marsh & McLennan Companies, Inc. Full time

    Company Overview:We are a leading insurance broker and risk advisor, serving commercial and individual clients worldwide with data-driven risk solutions and advisory services.Marsh McLennan is the world's top insurance broker and risk advisor, advising clients in 130 countries across four businesses.We foster a vibrant and inclusive culture where talented...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom Adrian Flux Insurance Services Full time

    This role will be telephone-based dealing with mostly incoming telephone enquiries. Your duties will involve offering our customers a complete customer care package. This will cover a wide range of subjects in connection with our customers’ insurance, with an emphasis on helping customers with their policy enquiries.Customer Service Advisor: £22,000 –...

  • Service Advisor

    5 months ago

    Norwich, United Kingdom Ford & Slater Ltd Full time

    **SERVICE ADVISOR** Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 850 staff whilst remaining a family run business. We currently have a vacancy for a **Service Advisor** at our Norwich depot. **As a Service Advisor, we can offer you**: - A competitive salary...

  • Service Advisor

    6 months ago

    Norwich, United Kingdom Ford & Slater Ltd Full time

    **SERVICE ADVISOR** Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a **Service Advisor** at our Norwich depot. **As a Service Advisor, we can offer you**: - A competitive salary...

  • Commercial Insurance Specialist

    3 weeks ago

    Norwich, Norfolk, United Kingdom Howden Group Holdings Full time

    Job DescriptionHowden Group Holdings is seeking a skilled Commercial Insurance Specialist to support our commercial team. This is a results-oriented role where you will have the opportunity to leverage your expertise to become a trusted advisor to both clients and colleagues.Key Responsibilities:Develop and maintain strong relationships with existing clients...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    Customer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...

  • Service Advisor

    2 days ago

    Norwich, United Kingdom Ford & Slater Limited Full time

    SERVICE ADVISOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 8900 staff whilst remaining a family run business.We currently have a vacancy for a Service Advisor at our Norwich depot.As a Service Advisor, we can offer you: A competitive salary (depending on...

  • Trainee Broking Advisor

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Trainee Broking Advisor - Hybrid in Norwich** We have an exciting new opportunity for a Trainee Broking Advisor to join our friendly team based in Norwich. Joining us as a Trainee Broking Advisor means you'll have the benefit of working Monday to Friday 9am - 5pm and earn a basic salary relative to your experience as well as the opportunity to earn a...

  • Hseq Advisor

    6 months ago

    Norwich, United Kingdom Durrants Full time

    '**SHEQ Advisor - Hybrid** **Do you have a passion for safety, health, environment and quality? Are you a strong communicator with a keen eye for detail? If so, we want to hear from you!** We are seeking a highly motivated SHEQ Advisor to join our team. In this role, you will play a pivotal role in ensuring we operate in a safe, healthy, environmentally...

  • Parts Advisor

    4 months ago

    Norwich, United Kingdom Ford & Slater Full time

    Do you want to work with an Award Winning Parts Manager? Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership...