Sales Support Advisor
3 weeks ago
**Sales Support Advisor**
Based in Melbourn, Hertfordshire
(Permanent,40 hours a week)
**About Us**
Drinkstuff is an online retailer of table, bar and glassware. We have been online since the early days of the internet and have established a reputation with our customers as an inspirational, sometimes quirky and fun supplier. We take pride in our unique product range that draws venues and businesses that are looking for new trends and inspiration.
**Job Summary**
Working as part of a collaborative and dynamic team within our well established business, specialising within the hospitality sector, we are seeking a self-motivated and enthusiastic individual in the role of Sales Support Advisor.
- Professional yet friendly manner.
- Proactive approach to your day.
- Customer service driven.
- Ability to listen and process information quickly and accurately.
Sales experience is not necessarily required, just the ability to learn and succeed. This could be a fantastic route into a well-established family business that will enable you to build your career.
**Main Responsibilities**:
- Be the point of contact for our customers and develop and maintain relationships to enhance the customer experience.
- Processing quotes and sales orders using our bespoke administration system and CRM system (HubSpot).
- Support to the Field Sales Representatives.
- Effective handling of customer data and payments in line with PCI and GDPR policies.
- Liaise with third party couriers to track shipments of customers’ orders.
- Work with suppliers to source stock to fulfil customer orders.
- Ensuring good inter-departmental communication.
**Essential Skills**:
- Some Customer service and administrative experience.
- Excellent verbal and written communication skills.
- Excellent organisational skills.
- Ability to work alone but also as part of a team.
- Problem solver and logical thinker.
- Good attention to detail.
- Driven.
- Adaptable.
- Resilient.
Qualifications Required: GCSE Maths & English Level 5 (Grade C) or above. For those applicants who may not have received their GCSE results yet please could you indicate predicted grades.
**Desirable Skills**:
- Some knowledge of Sales desirable, but not essential as training will be given.
**To Apply**:Please send CV & cover note
Closing Date: 31st July
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
**Salary**: Up to £21,673.60 per year
**Benefits**:
- Additional leave
- Company car
- Company pension
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 31/07/2023
Reference ID: Sales
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