Support Practitioner

3 weeks ago

Aberdeen, United Kingdom Aberdeen Cyrenians Full time

**About Us**:
First started by Aberdeen University students as a soup kitchen, Aberdeen Cyrenians now put the needs of North East Scotland's most vulnerable and socially excluded people first — leading at the frontline of service, care and influence for 50+ years.

Aberdeen Cyrenians work continuously to shift perceptions and change the outlook on homelessness and vulnerability in society — the reality often differs drastically from the 'labels' that people use when thinking of those who need support. Not accepting the current perception of homelessness is something that underpins Aberdeen Cyrenians' work. Our approach puts the reality of these situations front and centre.

This reality reminds us that anyone can find themselves in difficulty, and Aberdeen Cyrenians exist to support anyone and everyone — whether they're living on the street, at high financial risk, in an abusive living situation, struggling with mental health issues, struggling with substance addiction or involved in the justice system. Our core values support a mission that prioritises close assistance, unique care and standing steadfastly by people in the midst of their most vulnerable moments.

It's the passion and integrity of Aberdeen Cyrenians that makes us a formidable force against homelessness, abuse, violence and social exclusion — we make a lifechanging difference when working alongside the people who need their support the most.

**Join our team and make a real difference every day**:
Working at Aberdeen Cyrenians, you will be helping vulnerable people, who are often at the margins of society, every single day. You will be helping them to build a positive future, resolve their current issues and move towards positive outcomes.

In addition to competitive rates of pay, we offer both on the job and formal training, support achieving professional qualifications and good career prospects.

You can expect the following working for us:

- Comprehensive training through our online Learning Management System
- Opportunity to pursue on the job qualifications and career progression
- Industry leading systems and technology - we use an amazing apps to support our care at home services and case management systems, which helps us to ensure paperwork is streamlined and as much time as possible is spent with the service user
- Online timesheets and expenses paid weekly
- We are a Living Wage Foundation accredited employer - pay is reviewed annually each April
- Benefits including Bike to Work Scheme and retail discounts
- Employee Assistance programme offering confidential support 24/7/365
- Mileage paid at the national rate
- A warm and friendly team environment where everyone is valued.

Nothing we achieve would be possible without our employees - that's why we're as committed to their careers and professional development as they are.

**About Ending Violence and Abuse Aberdeen ("EVAA")**

Aberdeen Cyrenians Ending Violence and Abuse Aberdeen (EVAA) service work across the whole spectrum of gender-based abuse, recognising that many may experience multiple forms of abuse and crisis at once, and have different short and long-term needs. Providing person-centred holistic support for individuals, we help with both emergency and recovery, working collaboratively within local partnerships and inclusively through specialist support for LGBTQ+ abuse, sexual exploitation and trafficking.

Our aim is to ensure people are safe and healthy, respected and included, and that they are treated equally and compassionately.

Values are at the heart of our organisation informing the decisions we make, the way we offer support to our service users and our staff, and the foundation of how we deliver crisis support that is holistic, person-centred, trauma-informed and compassionate.

**Position**:
**Job title**: Support Practitioner | Ending Violence & Abuse Aberdeen (EVAA) Inclusive Service

**Responsible to**: EVAA Service Manager

**Responsible for**: Relief Workers and Volunteers

**Salary**: Scale points 21 - 28, currently £20,045.00 - £24,703.00

**Contract**:Fixed Term 31st March 2024

**SSSC registration level**:Practitioner

**Main responsibilities**:To be pro-active in providing a support service for anyone LGBTQ+ who have been or are the victims of violence, are homeless, or at risk of homelessness based on their individual needs with outcomes focused on gaining and maintaining a safe and settled lifestyle in the community.

**Requirements**:
**Job activities**:

- Form, develop, sustain, and maintain relationships with service users through which individual lifestyles and situations can be addressed.
- Work with service users on a 1-1 basis to address individual needs.
- Facilitate diversionary group activities.
- Assess and follow up referrals on a monthly basis through accurate & appropriate information gathering and the summarising of needs
- Ensure that LGBTQ+ views and needs remain paramount and ensure that potential obstacles and issue

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