Retail Volunteer

6 months ago

Harrogate, United Kingdom Shelter Harrogate Full time

_**We’re looking for volunteers to join our team at Shelter Harrogate shop. **_We’re passionate about what we do and love giving preloved clothing a second chance of going to a good home.

**About Shelter**:
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. We campaign to make sure that one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Our 2500-plus strong retail volunteers are instrumental in our success and in line with our ambitious strategy, we want you to join us as we create a movement for change. Did we mention we are award-winning? Shelter Shops won 'Outstanding Charity Retailer of the year 2019 and we couldn't be prouder of our achievement.

**Our retail volunteers play a huge part in the running of our shops, and tasks can include**:

- Serving customers using our till system
- Providing excellent customer service
- Keeping our shop clean, tidy, and presentable
- Accepting donations and processing Gift Aid
- Stock replenishment and culling
- Hanging, tagging, and steaming stock ready for sale
- Supporting the management team in the running of the shop

Note: We can offer customer-facing and back-of-house roles.

**Skills and experience required**:
Some experience of working in Retail would be beneficial, but not essential, as full training is provided. What's really important to us is that you want to be part of our team and come ready to share your individual skills and experiences.

We do ask for a Willingness to follow Shelter's policies, including volunteering, health & safety, equality & diversity, confidentiality, and data protection.

**To enable you to take part in this opportunity Shelter will**:

- Provide you with a Volunteer Handbook and all relevant policies and procedures
- Provide learning including health and safety, data protection, and safeguarding
- Provide an on-the-job induction
- Refund any out-of-pocket expenses in line with our Volunteer Expenses Policy

**Benefits of volunteering with Shelter**:

- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable work experience
- Be part of a great team
- Build your confidence and develop transferable skills
- Enhances your CV - this is the perfect role for you to demonstrate your abilities within a retail environment

**Suggested involvement**:
We have volunteers who give a morning or afternoon each week, others who give a full day, and some who give multiple days a week - it's up to you

**How to apply**:

- This is a voluntary position that supports the work of our Income Generation team and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment._

**Job Types**: Full-time, Part-time, Volunteer

Expected hours: No less than 3 per week

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Financial planning services
- Free or subsidised travel
- Health & wellbeing programme

Schedule:

- Day shift
- Every weekend
- Flexitime
- Monday to Friday
- No weekends
- Weekends only

Work Location: In person

Reference ID: H18

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