Senior Pay and Bill Officer

5 days ago


Kent, United Kingdom Commercial Services HR Full time

Role: Senior Pay and Bill Officer

**Salary**: £28,000

Location: Kings Hill (Hybrid)

Hours: Monday - Friday, 9-5

**About Commercial Services Group**

Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of over £400m, 800 staff and five trading divisions: Global Education Supplies, Procurement, Energy & Carbon, CommunityServices and People Services.

Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.

Due to continuous growth we are currently hiring across all sectors, including this Senior Pay and Bill Officer role

**The role**

To take ownership and responsibility for the weekly payment processing of all of the Recruitment Divisions brands. To ensure team members workloads are allocated and managed to enable the weekly deadlines to be met.

To create and enhance excel reports to complement the pay and bill system to ensure that any risks in processes are mitigated and to provide weekly statistics to the Pay & Bill Team Leader.

To provide a single point of contact to the Division and suppliers for payment queries and to forge excellent working relationships with Payroll and the Division to ensure all workers/suppliers are paid in accordance with legislation and contracts and inline with operational process, policy and values.

**Key Duties**
- Organise and coordinate workloads for team members to ensure that the weekly payroll deadlines are met.
- Create excel reports to compliment the Pay Bill system to provide statistical overviews, enhance and streamline processes and to ensure any risks in the processes are mitigated.
- Oversee data imports from the CRM system into the Pay & Bill system, ensuring exception reports are flagged to the business and that all warnings and errors are correctly reviewed and actioned in line with current process and procedures.
- Understand the processing of Client Self Bill payments and remittances, liaising with Exchequer department where necessary, ensuring that all queries are managed and resolved Assist and support the Support Services pay/bill officers with Self Billing clients.
- Undertake the processing of intercompany invoices/timesheets to ensure correct intercompany payments are made within agreed timescales and that all queries are managed and resolved accordingly.
- Process and resolve to conclusion any payment and billing queries as they arise, including the creation of necessary adjustments.
- Reconcile Supplier statements and resolve any relating queries.
- Build excellent working relationships with internal and external customers.
- Create faster payments/next day payments/additional payment runs where Liaise with Payroll team to resolve any queries/provide any assistance required.
- Provide Pay/Bill officers with assistance to cover for sickness/leave/increased service
- Maintain and monitor financial system controls and make recommendations for improvements and efficiencies in processes
- Preparing, monitoring and analysing financial information on a regular
- Such other duties, commensurate with the grading of the post that may be assigned by the Divisional Director or their nominee.

**What we need from you -**
- Relevant Payroll experience - preferably from a Recruitment Agency background
- Understanding of the legislation relevant to pay and bill of agency workers
- A good working knowledge of Excel to intermediary level including Excel VLookUps/ Sumif's and Pivot TablesAbility to manage and prioritise staff workloads to enable deadlines to be met.
- Understanding of pay to bill systems
- Accounts preparation (profit and loss accounts, balance sheets)

**What CSG offer**
- 25 days holiday, plus bank holidays
- Birthday off work
- Life assurance cover
- Company pension
- Flexible first, hybrid working
- A culture of progression & development
- Shopping discounts & retailer offers
- Team & company events
- eLearning portal
- EAP programme
- Referral scheme
- Health & Wellbeing platform
- Health Cash Plan initiative
- Discounted gym membership


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