Customer Service Agent

4 weeks ago


Newcastle upon Tyne, United Kingdom Teleperformance Full time

**Spanish**

**Descripcion General Del Trabajo**

**Fecha de inicio**: 21/08/2023

**Salario**: £ 21.450 ( Veinte un mil cuatrocientas cincuenta libras)

**Lugar de trabajo**: Desde Casa

**Turnos**: 13:00 - 01:00 (Summer) 12:00 - 24:00 (Winter)

**Formacion**: 10 dias, asistencia completa requerida

**Contrato**: Permanente

**Requisitos**: Se requiere un pasaporte actualizado para llevar a cabo controles de verificacion
**Responsabilidades del dia a dia del representante de servicios al cliente**
- Empezara su dia laboral registrandose en sus sistemas. asegurando que esta preparado para el dia laboral
- Desempenara un papel clave en proporcionar apoyo y guia ( no consejos) acerca del proceso de Visado y Imigracion guiando los clientes a los relevantes fuentes de informacion y herramientas online a traves de una lina de consulta telefonica y tambien contestando a correos electronicos
- Trabajara con energia y entusiasmo como parte de un equipo de atencion al cliente de alto rendimiento
- Dispondra de una hora de descanso ( 30 minutos para el almuerzo y 2x15 minutos de descanso) para que tenga siempre tiempo para charlar con amigos, comer algo o quizas dar un paseo...
**Habilidades necesarias para ser Representante de Atencion al Cliente**:
Estamos buscando las siguientes habilidades y atributos:

- Alto nivel de comunicacion verbal y escrita con la habilidad de prestar atencion a los detalles
- Habilidad de establecer relaciones colaborativas con los clientes dentro de un ambiente rapido y cambiante
- Una buena actitud y la habilidad de interactuar con gente diferente
- Actitud cortes y simpatica al hablar por telefono
- Experiencia en Atencion al Cliente
- Experiencia de haber trabajado en un ambiente rapido y cambiante y cumplir metas con un alto nivel
- Habilidades informaticas y la habilidad de navegar con facilidad y competencia multiples sistemas a la vez
- Un buen ritmo de teclear
- Demuestra una actitud positiva y una dedicacion a dar un servicio excelente ademas de una habilidad de manejar y sobrellevar diferentes situaciones
- Es capaz de trabajar en un ambiente rapido, cambiante y exigente



  • Newcastle upon Tyne, United Kingdom Foundever Full time

    **About Us** **At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams and friends. By creating positive moments for each other you can make a difference and improve your experience.** Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your...

  • Customer Service Agent

    2 months ago


    Newcastle upon Tyne, United Kingdom Foundever Full time

    **About Us**: **At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams and friends. By creating positive moments for each other you can make a difference and improve your experience.** Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your...

  • Customer Service Agent

    2 months ago


    Newcastle upon Tyne, United Kingdom Foundever Full time

    **About Us** **At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams and friends. By creating positive moments for each other you can make a difference and improve your experience.** Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your...


  • Newcastle upon Tyne, United Kingdom MrQ Full time

    **Mr Who?** MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination. Our Customer Service Agents are the voice of our customers and integral...


  • Newcastle upon Tyne, United Kingdom Wave Direct Limited Full time

    **About us** **Wave Direct is an online retailer specialising in Hot Tubs, Paddle Boards and Kayaks. We are a fast growing North East business, currently launching a new range of products. We welcome anybody interested in joining us during an exciting time. as we embrace growth within our team. If you're passionate about Customer Service and being part of...


  • Newcastle upon Tyne, United Kingdom Candidate Source Full time

    We are looking for ambitious and motivated Customer Care Agents to join an energetic team that supports everyday banking customers. You will be supporting providing telephone support with account queries, amendments, complaints, applications, and escalating complex complaints and reports of fraud to specialist teams. You will be required to work 37.5 hours...


  • Newcastle upon Tyne, United Kingdom Swissport International AG Full time

    Overview: **Ready for take off? Join Swissport for a career in aviation**. **This is a 30 hour per week seasonal role ending on 31st October 2024** **Starting pay for this role is £11.67 per hour for the first six months. During which time Swissport will work to develop your new skills and experiences required for the role, once attained and on completion...

  • Customer Care Agent

    2 days ago


    Newcastle upon Tyne, United Kingdom Candidate Source Full time

    We are looking for ambitious and motivated Customer Care Agents to join an energetic team that supports everyday banking customers. You will be supporting providing telephone support with account queries, amendments, complaints, applications, and escalating complex complaints and reports of fraud to specialist teams. You will be required to work 37.5 hours...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 35 hours per week (paid breaks) **Shift Pattern**: Monday - Friday (7 hour shift between 9am-8pm) **Weekends off!** **Holidays**: 29 days increases to 31 days after 1 years’ service Verisure are...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 35 hours per week (paid breaks) **Shift Pattern**: Monday - Friday (7 hour shift between 9am-8pm) **Weekends off!** **Holidays**: 29 days increases to 31 days after 1 years’ service Verisure are...


  • Newcastle upon Tyne, United Kingdom CareerBliss Full time

    Customer Booking Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 9am - 6pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£9.50 per hour + uncapped commission and bonus **Working Hours**: 35 hours per week **Shift Pattern**: Monday - Friday between 9am-8pm **WEEKENDS OFF!** **Holidays**: 29 days including bank holidays **Some of the key duties of a Customer Booking Agent...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Inbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 3pm - 9pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 9am - 6pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Inbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 8am - 3pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Inbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 8am - 3pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Inbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 3pm - 9pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Inbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 8am - 3pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 9am - 6pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...


  • Newcastle upon Tyne, United Kingdom Verisure Full time

    Customer Booking Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 9am - 6pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...