Principal Business Analyst

3 weeks ago

Birmingham, United Kingdom Advanced Full time

Role Introduction This role is for a Principal Business Analyst to join the Development team within Health & Care. Our development team play a vital role in driving our feature development and product innovation. Working across our various software products, our teams gainunique exposure within a challenging environment, working on the latest technologies and are given full autonomy, working on the latest technologies.

What You Will Do
- Understand and advise on Social Care Finance Policy.
- Work closely with Product Managers (PdMs), Product Owners (POs) and Customers to understand market problems / challenges and the emerging customer requirements from these.
- Work closely with developers to identify the logical solutions to meet those requirements.
- Be responsible for scoping projects to facilitate estimating and planning.
- Work with a variety of other internal and external stakeholders to:

- Create clearly defined requirements through rigorous investigation, analysis and review in order to define and clearly document business and user requirements.
- Facilitate workshops to elicit, challenge and verify requirements.
- Represent Advanced where appropriate in forums, special interest groups and customer user groups.
- Carry out fit and gap analysis of requirements vs. products to understand if standard products meet user needs and identify key opportunities through areas of product improvement.
- Help internal and external customers in developing and producing overall ‘as is’ and ‘to be’ process map designs.
- Conduct advanced modelling activities including data mapping where appropriate.
- Define logical solutions to meet customer requirements.
- Helping the release of new product features, working closely with the development teams to ensure timely release to high levels of quality.
- Performing a project / feature Product Owner role when required, managing the Product Backlog for these and liaising with the portfolio Product Owner.
- Contributing to the production of product specifications and product literature and collateral.
- Performing benefits realisation to evaluate initiative success, improve benefits and find ways to improve.
- Preparation and delivery of Sprint Review demonstrations to internal and external stakeholders.

What You Will Have
- Experience of CareDirector Finance, or similar software products such as ContrOcc or Abacus.
- You have a detailed understanding of children’s and/or adult social care finance processes and procedures within either a local authority or care business environment.
- Experience of business process analysis to effect change within case management and Finance systems, and ideally detailed understanding of Financial Assessment policy and practice.
- Practical experience of finance configuration (i.e., service structure setup, budget codes, cost centres, income, and expenditure service element configuration/administration and with an interface to corporate finance systems and other 3rd party systemsetc.).
- Good understanding of an operational process for a Social Care Finance team and an appreciation of how practice influences finance and budget allocations and the benefits offered by an integrated finance system.
- Experience in Business Analysis or similar to develop software (desired).
- An excellent aptitude for verbal and written communication and an ability to produce high quality documentation with ease including process models and user guides.
- An ability to influence others regardless of position/seniority.
- Strong customer facing skills with the ability to represent the company in a confident and professional manner.

What We Do For You **Wellbeing focussed** - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
- **Generous Annual Leave** - 25 days of annual leave, plus public holidays and the ability to buy additional days**Summer Fridays**- Every Friday afternoo

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