Dispense Service Operative

2 weeks ago


Newcastle upon Tyne, United Kingdom Vimto Full time

There is no other business quite like ours, we think this is a special place to work, even if we do say so ourselves For example, our last survey found 97% of our employees feel we really care about their health and wellbeing and the same number think we have open and honest communication at all levels. That means an opportunity like this is not to be missed.

We have been making life taste better since 1908. As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix, coffee and frozen drinks categories - so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products everyone loves.

At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. We know it is our team of talented people that make us. We are actively looking for difference and we are working hard to make sure all our practices are inclusive.

Our Out of Home business delivers a comprehensive soft drinks solution for customers operating within leisure, catering and hospitality. We offer the widest range of post-mix brands, frozen drinks and coffee, giving customers the right product for their own customers. With our national distribution network and full service capability for supply, installation and equipment maintenance, we provide a complete and credible drinks offer

We are looking for a **Dispense Service Operative** to join our team at our Newcastle Depot.

The purpose of this role is to deliver stock to customers, provide excellent customer service and build long, lasting customer relationships.

ABOUT THE JOB:

- Liaise with the contact centre to ensure efficient service and delivery
- Ensure personal KPI’s and targets are met
- Build excellent and trusted customer relationship
- Be the face of Vimto Out of Home and display positive attitude/characteristics when representing the business
- Smart and tidy appearance at all times
- Manage COD and ensure banking completed daily
- Ensure all deliveries completed daily
- Efficient use of MAIA CRM system.

WHAT YOU WILL NEED:

- Full clean driving licence
- Excellent people skills - good at building lasting relationships
- Time management skills
- Resourceful with good problem solving skills
- Computer literate, MS Office
- Previous experience in a delivery role
- Customer Service experience
- Knowledge of pub/club/leisure sector
- Remote working practices

ABOUT YOU:

- Self motivated
- Conscientious
- Performance driven
- Strong interpersonal skills
- Flexibility / adaptability
- Open, honest and approachable
- Proactive and energetic
- Positive / “get it done” attitude
- Friendly helpful personality
- Able to build relationships quickly and effectively across all levels
- Good communication skills
- Ability to work under pressure and achieve targets
- Team Player
- 25 days holiday pro-rata
- Your birthday off work
- 1 day a year off work to volunteer in the community (you choose)
- A generous pension scheme

Join us and **#findyourdifferent**

While our people tell us Nichols plc is a great place to work, we know we can do more. We are committed to being an inclusive employer and are learning what this means every day.

We are striving to ensure we are building more diverse teams, we are at our best when we bring together our different life experiences, ways of thinking and individuality.


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