Assistant Program Officer Mena/europe

6 months ago

Edinburgh, United Kingdom Mercy Corps Full time

**Location**: Edinburgh (preferred) or London, UK

**Position Status**:Full-time, Regular

**Salary Level**: Salary range for this role will be £31,120 - commensurate on experience.

**Closing date**: Please submit CV and cover letter by **March 6th**.

**About Mercy Corps**

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity with

offices in Edinburgh, London, Geneva and The Hague. The breadth and impact of our programmes makes Mercy Corps a unique and truly rewarding place to work. Our teams are proud of what we achieve in the country programmes and we are always looking for talented individuals who share our passion and commitment.

**The Programme / Department / Team**

Mercy Corps implements a variety of programming throughout the Middle East, North Africa, and Europe Region (MENA/Europe) and it continues to respond to humanitarian and development needs across Iraq, Jordan, Lebanon, Palestine, Syria, Yemen, and Ukraine by forging meaningful and trusted partnerships and designing impactful programming. The country programmes face humanitarian crises and significant development challenges, and operate in fragile and conflict-affected areas, displacement settings, emergency responses, as well as more stable developed settings. Mercy Corps’ focus in MENA/Europe has been in promoting good governance and conflict resolution, enhancing resilience, supporting market systems development, as well as gender and inclusion, and youth employment. Mercy Corps investment in thought leadership, continual learning, and adaptive programming allows us to make changes that are essential in a fluid context, with significant ambitions to learning and sharing through building an evidence base, investment in programme quality, including MEAL and additional specific research, to enhance adaptive and responsive programming in MENA/Europe.

**The Position**

The Assistant Programme Officer (APO) will work with the MENA/Europe Regional Programme Team to support the administration of Mercy Corps’ portfolio in the region. The APO is primarily responsible for administrative support and assisting the Programme Officers (POs) with proposal development, donor reporting and communications as well as the Senior Programme Officer (SPO) as needed. This includes providing assistance with new and existing programmes, directing internal and external programme information flows, liaising with other departments within Mercy Corps, and providing administrative support to the country programmes. S/he plays a key role in managing information and data from the country teams to facilitate use and access of it by other HQ departments and for retention of institutional knowledge.

**Essential Responsibilities**

ADMINISTRATIVE AND OPERATIONAL SUPPORT- Support POs and SPO to maintain adequate records of all documentation and correspondence of grants, ensuring that grant information is entered into the Grant and Information Tracker (GAIT) database, the shared drive, the Digital Library and donor tracking systems as requested. Responsible for implementing HQ file retention policy.- Track donor requirements for programmes by reviewing grant agreements, tracking reporting requirements and deadlines, and sending regular reminders to POs about reporting deadlines.- Provide logístical support for field and headquarters teams including processing invoices, consultancy requests, and travel.- Ensure that requests from field staff, including invoice fulfillment, are accurately completed and submitted to corresponding HQ teams.- Work with POs and SPO to help ensure that programme quality standards are maintained and that programmes adhere to Mercy Corps and donor requirements, including retention of relevant documents

PROGRAMME AND AWARD ADMINISTRATION- Review content, edit, assemble, format, and support to ensure timely submission of donor reports, at the direction of POs.- Participate in and maintain record/notes of bi-weekly check-in calls with country teams to track implementation challenges, upcoming new business opportunities, and other various support requests from field teams.- In coordination with the POs, prepare and communicate new award initiation summaries to the field teams.- Support POs in donor portal reporting and content uploading for timely submission.- Provide ‘gap filling’ as necessary to cover PO responsibilities, portfolios, country support and donor communications in collaboration with the SPO.

PROPOSAL SUPPORT- Provide administrative support for proposal development such as drafting Past Performance Reports, capacity statements, prior approval letters, waiver request letters and other required docu

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