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Sales Advisor

4 months ago

London Borough of Ealing, United Kingdom Saint-Gobain Full time

Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our customers needs in order to deliver solutions to save them time, money and hassle. Our colleagues are critical to our customers' success and you will be working with a team that proactively supports them in every way possible.

**What will I be doing?**

As a Sales Advisor, is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
Contribute towards an excellent customer experience and work towards branch sales and profit targets by;
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products offering specific product advice
- Developing new customer accounts and lapsed accounts
- Realising full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
- Ensuring all customer orders are fulfilled in a timely fashion
- Supporting all company initiatives
- Following plans to continuously improve customer experience
- Understanding local market issues and communicate to Manager to support sales growth plans
- Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels
- Create value only credits.

Skills/Experience required
- Previous experience in customer focused role, ideally with a focus on sales.
- Passion for delivering great customer service
- Self-motivated and able to work on own initiative as part of a team
- Demonstrable experience in building relationships with customers and colleagues

REQUIRED QUALIFICATIONS

N/A

WHO ARE WE ?

**WHO ARE WE ?**

**Are Jewson and Saint-Gobain an Inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen