Administration Assistant

2 weeks ago

Birmingham, United Kingdom NetWatch Global Full time

**How to Apply**

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Covering letters should detail your interest in the company and position, and why you are a good fit.

**Job Details**
- Monday to Friday
- Full-time 35 hours per week
- £20,500 per year salary
- Start Date: As soon as possible

**Benefits Package**

Flexitime (build your own week around the core hours of 10am-2:30pm), remote working opportunities, over-time opportunities (depending on business needs), on-site gym, employee benefits and wellbeing programme, career progression path, 24 days leave plus bank holidays, flexible bank holiday policy, buy and sell leave scheme, length of service rewards, company pension scheme, qualification and training opportunities, regular team social events and clubs, cycle to work scheme, casual dress.

**The Role**

In October 2020 NetWatch launched its Rapid Police Reports service. Using our in-house built platform, reports and evidence are easily ordered from the police on behalf of insurance clients to help them make informed decisions. The service has proven highly successful and has grown at an exponential rate. As a result, we are looking for an Administration Assistant to join our company to help with the day-to-day running of this service as well as providing effective administrative support to the wider company. You will be provided with full training and ongoing support to help you settle into this role.

Progression: The RPR team consists of 14 staff members, with opportunities for advancement to Senior Administrator positions. Also, several of our previous administration staff have progressed into analyst roles with the company, therefore this role may also interest those who are looking to get their foot on the ladder in the world of open-source intelligence.

As an Administration Assistant, your key responsibilities will include those listed below, although this is not an exhaustive list:

- Core responsibilities include: handling post, processing cheques, facilitating payments, booking-in instructions, sending reports and extracting key information, requesting, and sending other items of evidence to clients.
- Conducting quality assurance checks to ensure data is inputted correctly.
- Supporting colleagues and the wider administration team whenever necessary.

**Requirements**:

- 3 x A Levels C or above or equivalent required
- 5 x GCSE at C or above or equivalent, including Maths and English required
- 2 Years office-based experience preferred
- Ability to adapt to using new database systems
- Competent at utilising MS Office
- Excellent communication skills and confidence in dealing with clients over the phone
- Strong organisational skills and the ability to adapt, re-prioritise and multi-task with ease
- Strong sense of accuracy and attention to detail
- Team player
- Positive attitude
- Honesty and Integrity

**The Organisation**

NetWatch Global is the largest and most successful open-source investigation company in the UK based in city centre Birmingham. We specialise in providing powerful and actionable intelligence which clients either rely on to make effective decisions or as evidence in court. NetWatch analysts assist in a range of areas from identifying new witnesses that the police are unaware of, to proving the true scale of a claimant’s injuries for insurance clients, or even cracking large counterfeiting networks for FMCG partners.

NetWatch Global are experts in online investigation and social media intelligence. Our in-house software development team have created a bespoke tool suite, which provides us with enhanced methods of locating hard-to-find online data. The tool suite is regularly updated and improved, meaning we are at the cutting edge of OSINT trends and developments.

**General Information**
- Recruitment is ongoing until the position is filled.

**Salary**: £20,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Application question(s):

- Please explain your interest in and suitability for the role in 2-3 sentences

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Office: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: AANW0324

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