Business Admin

2 weeks ago

Glasgow, United Kingdom Nuffield Health Full time

HEAD OFFICE
Business Admin - created by PSC

Business Administrator

Glasgow Hospital | Business Office | Permanent |Part time

22.5 hours per week

£20,700 pro rata per annum

Join us in this exciting role which supports a crucial area of Glasgow Hospital and play your part in building a healthier nation.

We value expertise at Nuffield Health. It’s our combination of expert knowledge, innovative thinking and passion for care that has enabled us to become Britain’s largest not for profit healthcare provider. It has also helped us to build a unique network delivering connected healthcare - from Hospitals to Fitness and Wellbeing Clubs, to specialist services including physiotherapy. Across our network, brilliant people benefit from our commitment to invest every penny in our services and people. With more time and greater scope to do what you love, the specialist in you will thrive here.

The role will work with the Business Administration Manager in the delivery of the business admin activities pertinent to the complete capture of operational data and processes that align with the central Shared Service Centre and complete admin duties as required.

**In this role, you will**:
Add patient and consultant charges

Support the triage and resolution of queries raised by patients or consultants in the hospital relating to invoicing or consultant fees

Ensure that required documentation is retained in line with GDPR guidelines

Responsible for the management of cash and cash equivalent handling and banking in accordance with Nuffield Health policies

Provide clean, accurate data with mínimal errors and omissions and respond to patient and consultant queries.

Work within the team to continuously improve processes in order to reduce common queries and errors.

Along the way, you’ll work closely with everyone from consultants, medical secretaries, departmental managers, hospital teams and customers, to deliver an efficient and effective administrative service from start to finish.

The Person

**To succeed as a Business Administrator, you will**:
Have experience of working in a business support function.

Be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.

Ideally be educated to GCSE in English and Maths, with NVQ Level 2 in Business and Administration or equivalent.

Have good IT (Outlook/Excel/Word), keyboard skills and attention to detail.

Build strong relationships with key stakeholders and ensure the patient experience is excellent at every step. This will include working with stakeholders to ensure that accurate data and documentation is collected in a timely way.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you’ll enjoy fantastic wellbeing and lifestyle rewards including private healthcare. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Glasgow Hospital

Nuffield Health is the largest non-profit healthcare organisation in UK. It operates 31 hospitals and 112 gyms, employing over 11,000 people. In Glasgow, Nuffield Health has a Hospital and five Health and Wellbeing centers.

Nuffield Health Glasgow Hospital where we deliver outstanding healthcare with compassion and respect, to promote health and wellbeing for the residents of Glasgow and the surrounding areas. We partner with industry leading consultants to offer a vast array of services for preventing, diagnosing, and treating a wide range of conditions. We have a special focus in the areas of orthopaedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment. We are a not for profit organisation enabling all profits to be reinvested to improve the patient journey.

Join Nuffield Health and create the future you want, today.

It starts with you.

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