End of Contract Ltr Controller

2 months ago


Basingstoke, United Kingdom Linde MH UK Ltd. Full time

There’s far more to Linde than fork trucks

As the market leader and innovator, we’re expanding and looking for an enthusiastic team player to join the.End of Contract Long Term Rental Controller team

There are the usual metrics and KPI’s that we need to hit, but if you have the drive and passion to deliver exceptional customer service then these will be no challenge for you.

**What we offer**:
**Job Description**:

- Within this role, your main tasks will be:
- Coordinate and attend end of contract meetings with Linde MH team and customer
- Complete Database and process actions from database
- Process buybacks for the database actions
- Administer long-term hire contracts
- Ensure all order, contract and correct documentation is in order and filed as appropriate
- Process LTR prolongations and update SAP with details
- Process KFS prolongations and update SAP with correct maintenance rates
- Letter & PO Management
- Monitoring and processing of supplier and KFS/DLL invoice queries within rental control
- Monitoring and processing of inbound customer invoice queries with relating to new prolongations
- Answering and dealing with incoming telephone calls and enquiries
- Point of contact for regional end of contract LTR enquiries
- Organise collection of equipment at end of primary term (action as per database)
- Take over and manage existing maintenance plans
- Transfer assets to used stock

**Tasks and Qualifications**:
**Who Are We Looking For?**
- Excellent internal and external customer service skills
- A team player
- Maintain excellent relationships with internal and external colleagues
- Self-motivated and flexible
- Committed to own learning and development
- Honest, reliable and approachable
- Strong administration, planning, organisation, prioritisation, and project management skills
- IT literate, a good working knowledge of Teams, SAP K1SS, Microsoft Word, and Excel is essential
- Numerate and literate, clear and analytical decision maker
- Can understand and follow company policies and procedures and work in a structured way
- Possess the drive, determination and tenacity to hit financial and operational targets
- Good understanding of asset and project life cycles


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