Material Planner

**Job Description
REQ ID: 117894

JOB TITLE: Material Planner - Fixed Term Contract

SALARY: £33,100-£38,000

POSTING END DATE: 07/08/2023

LOCATION: Warwick

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

**WHAT TO EXPECT**

To join the Material Planning team within the Global Customer Care division of JLR. The Global Parts Operations is responsible for the logistics part of the worldwide JLR Customer Service business. This includes the strategy, planning, release, pricing, revenue generation and availability of service parts & accessories for the Global JLR network.

Within Parts Operations the Supply Team manages JLR suppliers to ensure availability of parts to the JLR Retailer network.

Key Accountabilities & Responsibilities:

- Manage parts portfolio and associate supply base to ensure schedule compliance is achieved and parts availability is maximised
- Co-ordinate and facilitate regular performance reviews with JLR suppliers as required, working collaboratively with cross functional stakeholders
- Establish supply delivery ETA for critical customer requirements against tight timescales, and provide progress details to Customer Service agents
- Expedite material from JLR suppliers in line with schedule requirements
- Establish recovery plans with suppliers and negotiate improvements where applicable. Escalating critical issues as appropriate.
- Work cross functionally both internally and externally to verify and/or resolve queries on supplier deliveries
- Work with JLR suppliers to identify root cause issues and deliver improvements in performance, back order reduction and parts availability

**WHAT YOU'LL NEED**

As the Material Planner, you'll need the following knowledge, skills and experience:

- Experience of the parts business and/or knowledge of the JLR supply base with a broad understanding of the individual functions (and their interdependency) within the Parts Operation business
- Being able to forge excellent working relationships with internal partners, 3PL's and external suppliers
- Ability to use appropriate questioning to establish root cause for failure to supply On Time In Full (OTIF)
- Ability to demonstrate/articulate steps taken to recover a failed delivery before appropriate escalation.
- Ability to work in a fast paced and challenging environment.
- Well organised with a process orientated mind-set with great attention to detail and ability to manage priorities
- Proficient in the use of Microsoft Office software.

Personal Profile:

- Able to confidently communicate at all levels within the business and external suppliers to ensure optimum performance is achieved and maintained
- A resilient and enthusiastic individual who can work in a fast changing/evolving environment
- Adaptable and open minded to a changing / evolving environment
- A positive attitude and the willingness to develop/upskill

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

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**SO WHY US?**

Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

JLR is committed to equal opportunity for all.