Content and Engagement Lead

2 months ago


Leeds, United Kingdom Public Sector Resourcing Full time

**Content and Engagement Lead - **(Inside IR35)**

**Contract Term: Until 31/03/2023**

**Contracting Authority: NHS England**

**Location: Hybrid - Visits to the Leeds office as and when required / Remote Working**

**Transformation Directorate working to develop and deliver our Digital strategy.** **They will be responsible for delivery of a portfolio of work, including delivery of the National Web Platform (NWP), the removal of the vast majority of legacy websites and the coordination of other digital functions..**

***

**The postholder will work collaboratively with stakeholders across HEE, other Arm’s Length Bodies and other key partners to drive the delivery of the digital strategy and to ensure the delivery of agreed outcomes within timescales according to Agile principles.**

NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.

Through our seven regional teams, NHS England supports local integrated care systems, made up of public services that provide health and care - NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector - to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.

From February 2023, NHS England, Health Education England and NHS Digital will be one single organisation, putting workforce, data, digital and technology at the heart of our plans to transform the NHS.

**As a Content and Engagement Lead your main responsibilities will be**
- Support the delivery of excellent healthcare and health improvement by holding the interests of patients and public at the heart of what they do. Operate in a highly political and sensitive environment with strong leadership and communication skills.
- Act in a way that is compliant with Standing Orders and Standing Financial and the Instructions and the NHS Management Code of Conduct in the discharge of this responsibility.
- Promotes value for taxpayers and the efficient use of public resources and actively promote the NHS Constitution and Values through personal behaviour and interaction with others and by the standards and example they set for those they work with.
- Aware of the impact of own behaviour on others and takes responsibility to address any personal development needs.
- Regularly assesses performance and risks and uses the results to make improvements and promote best practice. Promotes a safe environment for exchange of views and ideas.
- Promotes innovation, organisational learning and the sharing of best practice.
- Leads by example, role modelling a supportive, inclusive culture, with a focus on quality and ‘can do’ attitude, inclusive management style encouraging engagement and input from all levels within the organisation.
- Acknowledges and is appreciative of the work of others and team effort. Operates with integrity and treats services users, partners, and colleagues with respect and dignity at all times.
- Constructively challenges and accepts constructive challenge from others.
- Commitment to the promotion of equality and diversity in the workforce by operating in accordance with HEE policy, good practice and support of the equalities agenda.
- Takes ownership for improving and maintaining and healthy safe and pleasant working environment.
- Actively communicates with all levels of staff effectively

**Essential Skills**
- Politically astute with an ability to sensitively manage complexity and uncertainty.
- Ability to problem solve and maintain objectivity.
- Strong interpersonal, communication and presentation skills.
- Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders.
- Excellent organisational and management skills.
- Provide and receive high contentious, sensitive or contentious information from a range of senior stakeholders. Overcoming barriers and conflict to reach ‘win-win’ outcomes, responding to challenge constructively and diplomatically
- Able to effectively manage a complex, completing and rapidly evolving set of work priorities.
- Capable of effective planning over long, medium and short-term planning horizon and with a high tolerance of uncertainty, ensuring the appropriate allocation of resources, early identification of risk?
- Able to evaluate and interpret a broad range of complex information sources quickly, generating insight
- Proven ability to manage a team through complex organisational change ensuring stability and consistent delivery of objectives
- Able to analyse policy, information and research in support of the programme design and delivery.
- Ability to identify risks, anticipate issues and create solutions to sudden unexpected demands or challenges to programme delive


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