Customer Success Account Executive

2 months ago


Holsworthy, United Kingdom Agilio Software Full time

Hybrid Working
- Based in Sheffield or Holsworthy (Devon)
- Competitive Salary

**Background**:
Agilio Software Group is the UK’s largest provider of back office,
- compliance, and workforce solutions in primary care and dental.
- We have ambitious and exciting growth plans and are looking for
- talented individuals to be part of our journey.**Job purpose**:
To focus on supporting the needs of our customers, with the overall aim
of maintaining strong customer relationships through effective
onboarding, support, success, and training to maximise customer
engagement and retention.

**You will be responsible for**:

- Assisting with onboarding practices, to arrange, book and carry out

setups on all cross products, making sure to maximise product
- adoption.members to maximise customer engagement and retention.- Manage priority lists of those likely to churn.
- Carry out on-going training and follow up sessions from managing

own client accounts to reduce overall churn.- Manage and deal with own cancellations, to overcome objections and

provide effective solutions.- Manage renewals on all cross products.
- To deal with general success calls on the helpline by providing

exceptional customer service, making sure response times to tickets
- are dealt with against agreed targets.- To provide continual feedback from customers for on -going

development of the software to reduce churn.- To present and assist in carrying out lunchtime webinars on iComply,

to further aid customer support.- Maximise on any upsell opportunities, collaborating with the sales

team.**The skills and experience which we are looking for in our Customer**
**Success Account Executive are**:
**Essential**
- Experience within a Customer Service Focused role
- Confidence and “can do” attitude.
- Willingness to learn and take on various activities.
- Must work well within a small team.
- Able to work on their own initiative (after training)

Desirable- Experience within a software support environment
- Experience with customer retention.

**Additional Information**
This is a full-time hybrid role based in Sheffield or Holsworthy, Devon.
Job type: Full-time, permanent, some out of hour’s work may be
required from time to time.

**Salary**: Competitive salary and generous benefits
- Income Protection
- Life Assurance
- Enhanced pension
- Health Cash plan
- 28 days annual leave + bank holidays
- Sick pay scheme
- A range of flexible benefits available through our Agilio Flex portal

If you feel you have what it takes to join our team, we look forward to

**How to Apply**:



  • Holsworthy, United Kingdom Agilio Software Full time

    Job description **Customer Success Account Executive** **Background**: Agilio Software Group is the UK’s largest provider of back office, compliance, and workforce solutions in primary care and dental. We have ambitious and exciting growth plans and are looking for talented individuals to be part of our journey. **Job purpose**: To focus on supporting...

  • Project Executive

    3 weeks ago


    Holsworthy, United Kingdom Mystery Shoppers Ltd Full time

    **About us**: Here at Mystery Shoppers Ltd (MSL), we are on a mission to improve customer experiences all over the world. We help our clients to understand what they can do to create lots of happy customers by testing their services. Now before you get too excited, we don’t just spend our time shopping all day! Here at Mystery Shoppers HQ, we work behind...

  • Accounts Senior

    3 weeks ago


    Holsworthy, United Kingdom Kelly Services (UK) Ltd Full time

    Job Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis. Benefits Up to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available). 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3...

  • Accounts Senior

    1 week ago


    Holsworthy, United Kingdom Kelly Services (UK) Ltd Full time

    Job Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis. Benefits Up to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available). 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3...

  • Accounts Senior

    7 days ago


    Holsworthy, United Kingdom Kelly Services (UK) Ltd Full time

    Job Type: Full timeJob Location: HolsworthySalary: CompetitiveWe are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...

  • Office Administrator

    3 weeks ago


    Holsworthy, United Kingdom Parkway Insurance Full time

    The post holder will be part of the Holsworthy based branch of Parkway insurance Ltd. Working with the Team to provide insurance policies tailored to our client’s individual Requirements. Providing administrative support, working towards becoming an account executive and managing client’s quotations and renewals. This will depend upon previous...

  • Accounts Senior

    3 weeks ago


    Holsworthy, Devon, United Kingdom Kelly Services (UK) Ltd Full time

    Job Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...

  • Accounts Senior

    3 weeks ago


    Holsworthy, United Kingdom Kelly Services (UK) Ltd Full time

    Job Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...

  • Accounts Senior

    1 week ago


    Holsworthy, Devon, United Kingdom Kelly Services Full time

    Job Type: Full timeJob Location: HolsworthySalary: CompetitiveWe are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis. Benefits Up to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...

  • Accounts Senior

    1 week ago


    Holsworthy, Devon, United Kingdom Kelly Services (UK) Ltd Full time

    Job Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...


  • Holsworthy, Devon, United Kingdom Recruitpedia Nxt Gen Recruitment Full time

    Commercial Account Handler | Bradford | Full Time | Competitive SalaryCommercial Account HandlerA thriving and successful Insurance Broker based in Bradford is looking for a Commercial Account Handler / Broker to join their team.This is a fantastic opportunity for an experienced Account Handler to join an established successful Brokerage that is a Hedron...


  • Holsworthy, United Kingdom Azets Full time

    **About us** At Azets people are at the core of what we do, with trainees being the first important building block in our success. We are extremely proud of and value the expertise and technical know-how within our business, but we equally understand the importance of enhancing and sharing this knowledge to continuously develop our future workforce. With...


  • Holsworthy, United Kingdom Azets Full time

    **About us** At Azets people are at the core of what we do, with trainees being the first important building block in our success. We are extremely proud of and value the expertise and technical know-how within our business, but we equally understand the importance of enhancing and sharing this knowledge to continuously develop our future workforce. With...

  • Accounts Senior

    7 days ago


    Holsworthy, United Kingdom Azets Full time

    **To get the job that you'll love** For us, the personal attributes of each of our employees is what makes us authentic in the marketplace. We look for people who can not only collaborate with peers but can also bring their own voice to the table. We want people who are dynamic in their approach and respectful of other people’s opinions. We're looking for...


  • Holsworthy, United Kingdom Trial Balance Consulting Full time

    My client is part of a large group with multiple offices and service offerings across the region, but each office still retains the individuality and personal service that their clients appreciate. Joining the team in Holsworthy as an Accounts and Business Services Manager you will continue your technical and personal development with the preparation of...


  • Holsworthy, United Kingdom Additional Resources Ltd Full time

    **Accounts Manager (personal / corporate tax)** **Location: Holsworthy / Hybrid working** **Salary: Competitive** **The Role**: An exciting opportunity has opened for an **Accounts Manager** with personal / corporate tax knowledge to join one of the country’s top 10 accountancy employers. They invest in their employee’s future to ensure everyone is...

  • Project Executive

    3 weeks ago


    Holsworthy, United Kingdom Mystery Shoppers Ltd Full time

    **About us.** Here at Mystery Shoppers Ltd (MSL), we are on a mission to improve customer experiences all over the world. We help our clients to understand what they can do to create lots of happy customers by testing their services. Now before you get too excited, we don’t just spend our time shopping all day! Here at Mystery Shoppers HQ, we work behind...


  • Holsworthy, United Kingdom Wynnstay Group Plc Full time

    **Are you looking for an exciting career, where your potential is recognised and developed, where your employer invests in your training and progression? Do you want to join a leading UK agricultural business? Come and join our team at Wynnstay.** **The Opportunity**: - Supporting incoming customer and staff enquiries over phone and in-person - Taking a...


  • Holsworthy, United Kingdom Mystery Shoppers Ltd Full time

    **About us.** Here at Mystery Shoppers Ltd (MSL), we are on a mission to improve customer experiences all over the world. We help our clients to understand what they can do to create lots of happy customers by testing their services. Now before you get too excited, we don’t just spend our time shopping all day! Here at Mystery Shoppers HQ, we work behind...


  • Holsworthy, United Kingdom Torch Farm and Equine Ltd Full time

    About us: Join our leading vet-owned independent practice! Overview: We are seeking a highly motivated and experienced Veterinary Customer Service Team Leader to join our dynamic team as we open a brand new site for our business. As Team Leader you will support and train the Veterinary Client Support Team to be the best they can be and to consistently...