Hospitality Host

6 months ago

Manchester, United Kingdom MANCHESTER AIRPORTS GROUP PLC Full time

**Hospitality Host**
**Based at Manchester Airport**
**Contract: Permanent**
**16, 20, 24 and 30 Hours per week available**
**Salary £12.24 per hour which includes shift allowance**

**Why CAVU?**

For airports, for partners, for people. We are CAVU.

Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow.

From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners.

Our name is taken from the aviation, meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition.

More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. 

Together, we can reach new heights. Together, we are CAVU

**The role**

We currently have an exciting opportunity to join our Hospitality Team here at Manchester Airport. We operate the unique brands - Escape Lounge and 1903 Lounge where passengers can relax and enjoy our hospitality service before they board their flights.

We pride ourselves on giving our guests a first-class experience and we are now seeking customer focused individuals to join our team.

Principal Accountabilities include:

- Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
- Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution.
- Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business
- Take monies (credit/debit cards and cash) for direct bookings either by telephone or on the day of travel and reconcile all monies taken.
- Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence.
- Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service and guest areas.
- Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge.
- To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
- Provide assisted service to guests during their stay with business services including fax, computer access and printing. Perform ‘back of house’ duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy
- To work flexibly to the rota, typically shifts are confirmed at least two weeks in advance.

**What will make you successful in the role?**

We are looking for someone who has/is:

- A solid background in hospitality and service sectors, with a proven track record of high-end delivery
- A team player with an absolute first-class approach to customer service
- Experienced in and with demonstrable examples of flexibility across long trading days
- Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets
- Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally
- Experience of working in a similar hospitality/lounge setting would be beneficial
- Willing to work on a flexible basis as the hours of operation for the Lounge are 03.30am - 9.30pm.

Please note you must be a minimum of 18 years old to comply with our alcohol service policy.

You will be required to work a range of shifts. Early shifts can start as early as 3.30am and late shifts can finish as late as 10.00pm. Our Lounges are open 7 days a week.

**Benefits**:
As a MAG employee you will have access to some great benefits including:

- Free on-site parking whilst on duty
- Access to our employee rewards portal with discounts and savings
- 24hour Employee Assistance Programme
- MAG Pension scheme which doubles your contribution
- Discounts on public transport to work
- Discounts on MAG products suc

  • Hospitality Host

    6 months ago

    Manchester, United Kingdom Booking.Com Full time

    **Job Summary** - and service area of our Manchester Headquarters. The Hospitality Host** **will be responsible for: - Have an open and responsive approach to answering questions and handling remarks, complaints and/or demands from all guests and employees - Act as a central point of contact in the reception or service area, during events this could also...

  • Hospitality Host

    6 months ago

    Manchester, United Kingdom CAVU Full time

    CAVU - Hospitality Host - Based at Bristol Airport - Permanent Contracts - Full and part time hours available (24, 30 or 37.5 hours) - Salary £11.75 per hour (plus £250 initial onboarding payment) **About CAVU**: For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who...

  • Hospitality Host

    6 months ago

    Manchester, United Kingdom CAVU Full time

    CAVU Hospitality Host Based at Bristol Airport Permanent Contracts Full and part time hours available (24, 30 or 37.5 hours) Salary £11.75 per hour (plus £250 initial onboarding payment) **About CAVU**: For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together...

  • Hospitality Host

    3 weeks ago

    Manchester, United Kingdom JW Lees Full time

    We are seeking a skilled Hospitality Host to join our team at JW Lees.As a leading brewery and operator of 150 pubs, inns, and hotels across the North West and North Wales, we pride ourselves on delivering exceptional customer experiences. Our ideal candidate will be passionate about hospitality, proactive, and supportive, with a focus on providing...

  • Hospitality Host

    5 months ago

    Manchester, United Kingdom Booking.com Full time

    Booking.com Transport Ltd is part of the Trips Business Unit at Booking.com. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And...

  • Hospitality Host/hostess

    6 months ago

    Manchester, United Kingdom Samsic UK Full time

    Samsic UK are looking for a Hospitality Host to join our team in Manchester Monday to Friday 37.5 hours per week. **Job summary**: - and service area of our Global Headquarters in Manchester **Key responsibilities**: - Have an open and responsive approach to answering questions and handling remarks, complaints and/or demands from all guests and...

  • Luxury Hospitality Host

    3 weeks ago

    Manchester, United Kingdom Oak View Group Full time

    Oak View Group OverviewWe are Oak View Group, the global leader in venue development, management, and premium hospitality services for the live event industry. Our unparalleled solution set caters to a collection of world-class owned venues and a diverse client roster, including top-tier arenas, convention centers, music festivals, performing arts centers,...

  • Host

    6 months ago

    Manchester, United Kingdom The Restaurant Group Ltd Concessions - Giraffe Manchester Airport T2 Full time

    **Host** Join one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off...

  • Host

    6 months ago

    Manchester, United Kingdom Sexy Fish Manchester - Team Member Full time

    Sexy Fish Manchester, located in the heart of Spinningfields, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan...

  • Restaurant Host

    6 months ago

    Manchester, United Kingdom Embankment Kitchen Full time

    A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team. We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly...

  • Host

    6 months ago

    Manchester, United Kingdom Grand Pacific Full time

    As a Host at Grand Pacific, you will be a presentable, welcoming and organised individual. You will greet guests as they enter and show them to their table or bar area. You will also engage with guests to ensure their experience in the restaurant is a memorable one. To do well in this role you should be comfortable standing for long periods and managing a...

  • Host

    1 month ago

    Manchester, United Kingdom Isabel Mayfair Enterprise Full time

    MAYA MANCHESTER HOST/HOSTESSA STYLISH AND LIVELY COMBINATION OF RESTAURANT AND BAR ON THE CORNER OF CHORLTON STREET AND CANAL STREET, NEWLY OPENED IN SPRING 2024.Situated within an iconic location of Manchester’s nightlife history and split across three floors, Maya will house numerous areas, each with its own vibe, to take guests from day to night. From a...

  • Host

    6 months ago

    Manchester, United Kingdom Coast to Coast Full time

    Join one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy restaurants you will be responsible for delivering warm welcomes with...

  • Host

    6 months ago

    Manchester, United Kingdom Albert's Schloss Full time

    We are looking for hardworking, talented and enthusiastic individuals to join our host team here at Albert’s Schloss! We’re looking for superstar Hosts who are passionate about hospitality and delivering a world class service to our guests. Full time and part time positions available. Experience is great but is not essential as full training will be...

  • Host/hostess

    6 months ago

    Manchester, United Kingdom 7 SINS Full time

    The main objective of the Host will be greeting all customers upon arrival, managing all bookings and ensuring the customer has a positive experience as soon as they enter the premises. It is important that this role be met with a passion for excellent service, and you must exceed customers’ needs and expectations. **Key Objectives and...

  • Senior Host

    6 months ago

    Manchester, United Kingdom Garten Bar Full time

    Welcome to The Garten Bar, an oasis nestled within Manchester's iconic Corn Exchange, and a proud member of the Haus Hospitality group. Featuring a diverse menu that ranges from brunch to steaks, and mouthwatering burgers and shish, alongside 2-4-1 cocktails, craft beers and our legendary bottomless steak and fries experience. We’ve ensured there's...

  • Host

    6 months ago

    Manchester, United Kingdom Coast to Coast Full time

    If it's smoky, crispy, sticky or spicy, we've discovered it and we're serving here at Coast to Coast with a giant helping of hospitality, friends family and fun. Join our font of house team and whatever your level of experience we will support you in making your career as a Host with us a success. **What will life as a Host in the Coast to Coast family look...

  • Host

    6 months ago

    Manchester, United Kingdom Coast to Coast Full time

    If it's smoky, crispy, sticky or spicy, we've discovered it and we're serving here at Coast to Coast with a giant helping of hospitality, friends family and fun. Join our font of house team and whatever your level of experience we will support you in making your career as a Host with us a success. **What will life as a Host in the Coast to Coast family look...

  • Host

    6 months ago

    Manchester, United Kingdom The Restaurant Group Concessions Full time

    Join one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...

  • Host

    6 months ago

    Manchester, United Kingdom Giraffe - Manchester Airport Full time

    Join one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...