Installation Planner

Record UK is the UK subsidiary of the Agta-Record Group who is one of the major companies within the automatic pedestrian door systems industry. The group manufactures and distributes door systems to over 40 countries worldwide.

At Record, we design, manufacture, supply, install and service automated door systems and aluminium shop-fronts throughout the UK to a wide range of organisations and clients.

**Job description**

Working closely with the automatic door installers and internal support team to ensure that the co-ordination of installations is run as efficiently and effectively as possible, whilst maximizing customer satisfaction.

The main requirements of the role are to:

- Schedule labour for installations - both in advance and at short notice where required.
- Assist the Team Leader with planning activity and instructing the automatic door installers - planning and delegating their workload and dealing with any other requirements relating to the nature, location and duration of their work (inc. equipment hire and site access)
- Utilisation of business systems and ensure it is “live”, including maintenance of our live Clik Service (Planning software tool) by updating stages of customer orders throughout the Project Lifecycle.
- Ensure that all internal procedures are being adhered to including but not limited to raising and issuing purchase orders for sub
- contractors, invoicing completed jobs, order hire equipment, book site security and generate weekly reports in accordance with objectives set for the year.
- Issuing and receiving Site Checklists to ensure site readiness for our installation.
- To receive and action calls or queries from customers and be their point of contact for any planned or outstanding works.
- Acting as the first point of contact in the office for customers, assisting with queries and problem solving.
- Revenue recognition & project invoicing.
- Contribute to ISO Business Management system.

**Essential criteria**
- Excellent communication skills.
- Speed of thought, prioritisation and decision making.
- Good organisational skills.
- Good problem solving skills.
- Ability to build and maintain good working relationships.
- Strong IT skills (Microsoft Office and Outlook to intermediate level).
- Good time management.
- Self-motivated and works well under pressure.
- Ability to work in a fast paced environment.

**Additional information**:

- Hours: 40 hours per week.
- Holidays: 33 days including bank holidays.
- Location: Record UK, Blantyre.
- Salary: Negotiable - dependent on experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Hamilton: reliably commute or plan to relocate before starting work (required)

**Experience**:

- labour planning: 1 year (preferred)

Work Location: In person