Product Owner

6 months ago

London, United Kingdom Lumon Full time

**Who are we?**

Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise.

We help companies expand their businesses globally, be that paying international suppliers and staff, receiving funds in from international clients, or managing currency risks to their bottom-line from constantly changing currency exchange rates.

We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money.

**Role purpose**:
This is a great opportunity to own and really drive a product area. The environment is fast paced and you will need to “lead” and “do” and will have a big impact of getting the best products delivered for your customers. We aim to be the best for our Personal and Business customers wanting to transfer money all round the worldand to hedge any currency/FX risks.

**What you’ll be doing day-to-day**
- Serve as the voice of our customers, seeking out their needs & insights
- Optimise Customer Experience wherever possible (e.g. UX and process design)
- Research and analyse market, the users, latest insight and the roadmap for the product
- Actively engage with Business stakeholder to truly understand their desired outcomes
- Proactively update and communicate progress or set-backs with business owners
- Develop and maintain a prioritized backlog = Assess value, develop cases, and prioritize stories, epics to ensure work delivers maximum value for customers & the business
- Develop specifications for product features so they are clearly understood by development teams
- Adjust, escalate and work with development team to drive momentum and deliver results
- Ensure (and assist personally) in testing of deliverables to make sure they are fit-for-purpose

**What we are looking for**:

- Minimum of 3 years’ experience as a Product Owner or Business Analyst
- Customer experience improvements (e.g UX + process design, journey mapping)
- Digital onboarding & Payments journeys (e.g. KYB, KYC, payment gateways)
- FX trading & Payments sector experience (FS and fintech experience also valued)

**What can we offer you?**
- A competitive salary
- 25 days Annual leave, with a chance to purchase up to 5 additional days
- Birthday off
- Medicash health scheme for you and your family
- Cycle to work scheme
- Employee Assistance Programme
- Pension
- 4x Life Assurance
- Access to a wide range of other benefits and discounts through our online portal

**_Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity._**

**_If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process._

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