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Office Administrator

4 months ago

Norwich, United Kingdom Todd Hayes Ltd Full time

**Office Administrator**

Our client, a well-established construction company based in Norwich is currently seeking an experienced Office Administrator to join their team.

This is a full time, permanent position, working Monday to Friday, based in Norwich.

The Office Administrator will be the first point of contact for all of our customers, so excellent customer service skills will be vital to the role. Also, you will provide secretarial and administrative support to the Office Manager and Company Directors.

**Knowledge, Skills and Experience**:

- Have proven experience working in an administrative role within the construction industry.
- have excellent organisational and administrative skills.
- have excellent customer service skills, including an excellent telephone manner.
- Be customer focused with experience of liaising with a wide range of customers.
- Be self motivated and able to work using their own initiative, prioritising tasks and managing time effectively.
- Have excellent IT skills, with a good working knowledge of QuickBooks accounting software and Microsoft Office.
- Have the ability to work effectively as part of a team.
- Have excellent written and verbal communication skills.
- Be able to remain calm and professional under pressure.
- Be able to adapt to the varying needs of the business as it evolves.

**Office Administrator Responsibilities**:

- General administrative duties, including answering all incoming telephone calls and enquiries, taking detailed accurate messages and action as required
- managing the electronic diary and appointments for the Director and teams
- Arranging site visits and booking in jobs for our teams with a range of different customers
- Making telephone calls to customers to confirm and / or reschedule appointments as required
- Typing and sending out quotations and invoices using QuickBooks
- Inputting supplier invoices onto QuickBooks
- Ordering stationary for the office
- Preparing and updating job packs for each project in electronic and paper form
- Maintaining a bring forward system for the office and teams, ensuring that all of the paperwork relating to jobs and surveys is prepared in advance
- Ordering materials from suppliers, prioritising accordingly for upcoming jobs
- Receiving deliveries from suppliers, matching up orders, delivery notes and invoices
- Updating relevant supplier / customer electronic portals as require
- Assisting with the organisation of training for operatives as required
- Assisting with recording and logging of annual leave requests as required
- Assisting with the filling out and updating of Supplier Pre-Qualification Questionnaires
- General administration and secretarial duties as required Office Manager / Directors
- Other related duties as required to meet the ongoing needs of the organisation.

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 2 years (preferred)
- QuickBooks accounting software: 1 year (preferred)

Todd Hayes Ltd is an equal opportunities employer.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person