Mac IT Support Engineer
3 weeks ago
**Mac IT Support Engineer**
ACM Resourcing are lucky to be working with an excellent company who has an exciting new opportunity to join their team as a Mac focused IT Support Engineer. This is a Hybrid position with 2/3 days in the office.
Your role as a Mac IT Support Engineer will be to give helpdesk support to colleagues and continuously looking to help improve the system. You will be the first point of contact for any physical issues, collating the needs of your colleague's IT experiences,and helping resolve any issues/challenges they face. Some of your typical responsibilities would include configuring, maintaining, and optimising laptop technologies including Mac 80% and Windows 20%. You'll provide hardware and software solutions as wellas setting up users, creating policies and rolling out configuration changes on both Mac and Windows.
**Key Skills**:
- Knowledge and troubleshooting of macOS
- MDM experience (jamf, Intune, SCCM)
- Office 365
- Windows 10 Desktop OS
- Windows Server
- Experience of networking including switches, routers, wireless and cabling.
- Excellent customer service skills
- Excellent written and verbal communication
ACM Resourcing are a leading Mac IT recruitment company work on various positions in the market please don't hesitate to get in touch with me for a confidential chat about how we can secure your next position.
ACM Resourcing Services is acting as an Employment Agency in relation to this vacancy.
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