Passenger Assistants

4 days ago


West Sussex, United Kingdom West Sussex County Council Full time

**About Us**

WSCC operate a range of home to school and adults services transport routes across the County.

Our aim at WSCC is to provide a reliable and safe transport service to our residents ensuring consistency for all passengers and service users.

For more information about West Sussex County Council, please visit our **WSCC About Us** page.

**About The Job**

We are looking for Passenger Assistants to join our School Transport team based across the county.

**Salary Range**:£6,409 - £10,682 pro rata, per annum.

**Work Location**: Broad Bridge Heath Depot, Horsham and Clapham Depot (near Worthing), Drayton Depot (near Chichester).

**Contract type**:Permanent, term time only (39 weeks, plus 5.4 weeks annual leave).

**Hours per week**:15 - 25 hours per week (Split Shift: 7am -10am / 2pm - 5pm).

As a Passenger Assistant you will travel to and from schools and other venues, in minibuses, cars and taxis. You will ensure the safe transport of vulnerable adults and school children with special needs.

You will provide a safe, secure and happy environment for passengers, while in transit between destinations. You will also ensure that the passengers safely board and alight from the vehicles and that they are delivered to their venue in a safe way.

Your day-to-day tasks will include:

- Interpreting situations and events as they arise to solve straightforward problems concerning the wellbeing of the passenger or smooth running of the journey.
- Fastening seat belts.
- Attaching booster seats and ensure that passengers are properly seated.
- Working in conjunction with the driver and any other passenger assistants in the vehicle.
- Ensuring that all equipment, such as wheelchairs, are carefully stowed and secured when in transit.
- Working collaboratively and convey messages between the school and the pupil's parents about their health and wellbeing.

**Experience and Skills**

**Key Skills**:

- Very good communication skills, in order to communicate effectively with adults and children with special needs, their carers, family members and teachers.
- High levels of patience and sensitivity, able to deal effectively with adults and children with either medical or behavioural needs, calmly and with care for their wellbeing.
- Basic literacy and numeracy skills.
- Able to understand and communicate in basic non-verbal signals -such as an adult unable to speak pointing to something they want.
- A basic understanding of Makaton in order to communicate with those passengers with learning difficulties.

**Qualifications and/or experience**:

- Previous experience working with, or caring for, children or adults, in some capacity, including voluntary work, paid work or through family commitments.
- Knowledge of how to operate and secure items such as booster seats, wheel chairs and similar devices.
- Basic first aid training.
- Knowledge of how to operate and secure items such as booster seats, wheel chairs and similar devices.
- Basic first aid training.

**Rewards and Benefits**

In addition to working within a great team and a brilliant opportunity you will receive:

- A competitive salary.
- Training and development opportunities, including coaching and mentoring.
- A range of discounts (Including Samsung, Argos, Wickes, TUI, Deliveroo and Asos).
- Discounted membership at selected local sports and fitness centres.
- A range of commuting and business travel discount and initiatives.

For a full list of the benefits offered to you as a West Sussex County Council employee, go to our **Rewards and Benefits** page.

**Further Information**

The reference number for this role is **EIE00877**.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

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