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Head of Explore at Home Operations
2 months ago
Why Explore Learning?:
**This role is open to anyone currently working within our central team, including Regional Managers and EAH Performance Managers.**
As Vanessa Mitchell commences a period of maternity leave from December, we are recruiting for a Head of Explore at Home Operations to lead the Explore at Home team.
Reporting to Lisa Haycox (Chief Operating Officer), the Head of EAH Operations will deliver on Explore at Home’s growth strategy, aligning to Explore’s overall business goals.
The Role:
**Key responsibilities**:
- Overall responsibility for Explore at Home’s growth and performance
- Lead and Develop the EAH Performance Manager team, holding them accountable for delivering our company Mission and EAH goals
- Drive overall performance of Explore at Home, working closely with key stakeholders to support EAH and wider business objectives
- Close collaboration with the Head of Centre Operations and Head of Products
- Operational responsibility for our online Corporate offering; ensuring high quality service is delivered and our partnerships continue to flourish
- Overall responsibility for centre and people forecasting to meet EAH growth needs
- Coordinate with Transformation Project teams on the deployment of new initiatives, ensuring smooth implementation and delivery
- Be part of the Centre & Online project group, working collaboratively to deliver project goals
- Constantly evaluate Explore at Home commercial, sales and service drivers in relation to our strategic future vision and the external market, pioneering solutions which will improve the EAH provision for staff and customers
- Share insight with the wider Central Team, promoting strong collaboration across all elements of the business.
**Skills required**:
- Outstanding leadership and coaching skills
- Inspire others to embody our company Mission/Goal and reflect Who We Are
- Strategic thinker, with the ability to turn strategy into actions and results
- Expert in prioritisation; effective in delegating and managing responsibilities to achieve top-quality results
- Commercially driven
- Outstanding communicator and collaborator; clear, credible and inspiring
- Strong, decisive and independent thinker
- Ability to solve complex, multi-faceted problems
- Skilled influencer to achieve the commitment and support of various stakeholders
- Outstanding facilitation and active listening skills
- Takes individual responsibility for personal development and engagement
Logistics:
This role is open to anyone currently working within our central team, including Regional Managers and EAH Performance Managers.
This role can be fulfilled remotely, with occasional travel required. Your working pattern will be Monday-Friday and the required technology will be provided. Salary to be agreed.
Deadline to apply: Tuesday 18th July. Interviews to be held week commencing 24th July. Please note, uploading a CV is
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