Technical Support Officer

3 weeks ago

London, United Kingdom Islington Council Full time

Working within the Harvist Estate Team as part of the Capital Works Delivery programme, the Technical Support Officer will undertake a wide range of duties to assist all technical staff and managers within the division to deliver the overall project. The proposed scope of the project including major changes to the building fabric and appearance ,mechanical and electrical works, specialist retrofit works, as well as cyclical improvement works to Islington’s housing stock. Using your own initiative, paying attention to detail, and having excellent customer care skills are essential in this role.
- Undertake a wide range of office management type duties, including the ordering and recording of office stationery and equipment, organising, and servicing meetings, dealing with enquiries, corresponding with residents, photocopying, scanning etc.
- Assist with the smooth running of projects by taking responsibility for the preparation, processing and submission of various reports to other Council departments seeking necessary permissions, as and when directed (e.g. planning, building control, procurement etc.).
- Take responsibility for a range of business duties associated with the appointment, purchase and payment of goods and services for the team.
- Organising and collating information and data and preparing reports as directed. Setting up and administering systems for the smooth running of the office and business of the Capital Programme Delivery team.
- Assist with the induction of new members of staff within the Capital Programme Delivery team.
- Take responsibility for the organising and maintenance of electronic and paper files for the Capital Programme team, both current and archived.
- Work in a corporate, flexible and professional manner at all times.
- From time to time undertake work directly for the Head of Capital Programme, some of which may be confidential, or highly sensitive. To undertake other duties commensurate to the grade of the post.
- The post holder will use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner and to achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager.
- The post holder will undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.

The Capital Programme Delivery Team is a large technical department made up of construction professionals from a range of disciplines such as architects, building surveyors/project managers, quantity surveyors, clerks of works and mechanical and electrical engineers. The team is responsible for delivering multi-million pound programmes of planned maintenance and improvement works to the council's extensive and diverse social housing stock across the borough, from estates to mansion blocks and street properties. This role will be key to the newly formed Harvist Estate team who are embarking on a major contract to deliver significant retrofit works across the Harvist Estate. It is an exciting time to be joining a new team.

**Closing date**: Sunday 3rd September 2023 at 23:59

**Interviews**: week commencing Monday 11th September 2023

Take responsibility for a range of business duties associated with the appointment, purchase and payment of goods and services for the team.

Assist with the smooth running of projects by taking responsibility for the preparation, processing and submission of various reports to other Council departments seeking necessary permissions, as and when directed (e.g. planning, building control, procurement etc.).

Undertake a wide range of office administration and management type duties, including the ordering and recording of office stationary and equipment, organising and servicing meetings, dealing with enquiries, corresponding with residents, photocopying, scanning etc.

Organising and collating information and data and preparing reports as directed.

Setting up and administering systems for the smooth running of the office and business of the Capital Programme Delivery team.

Assist with the induction process of new members of staff within the Harvist Estate CP Delivery team.

Take responsibility for the organising and maintenance of electronic and paper files for the Harvist Estate Capital Programme team, both current and archived.

Work in a corporate, flexible and professional manner at all times.

Carry out duties and responsibilities in accordance with Islington Council’s Corporate Health and Safety Policy and relevant Health and Safety legislation.

From time to time undertake work directly for the Head of Capital Programme, some of which may be confidential, or highly sensitive.

To undertake other duties commensurate to the grade of the post.

Carry out duties and responsibilities in accordance with the council’s commitment to cus

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