Front of House Receptionist

5 months ago


Wigan, United Kingdom Radiant Living Full time

Front of house / receptionist is a key position in our luxury salon, spa and clinic. You will be the first person to represent us. You will greet and attend to clients, which means you will be responsible for providing an excellent first impression to represent Radiant Living. Excellent customer service is a priority.

Your duties will include:

- Greeting clients, obtaining correct paperwork / online consultation forms
- Ensuring clients are taken care of, coordinating their visit if they have multiple appointments
- Taking payments, cashing up
- Entering client information into database / software
- Booking appointments to maximise the diary, including filling appointment space
- Advising clients on treatment options, therefore a basic understanding of hair and beauty treatments is necessary
- Co-ordinating staff and the diary when changes occur
- Keeping reception clean, tidy, and presentable
- Organising retail areas and displays
- Stock Takes
- Opening and closing the building
- Setting up for Spa Days

It would also help if you have had experience in the hair or beauty industry, as you will have a good understanding of what is required.

You will also be treated to monthly free treatments, and you'll get the chance to be a model for training purposes if you wish

Permanent Position. Approx 18 hours per week. Over 3 days - Wednesday evening, Thursday daytime and Saturday

Free treatments included

**Job Type**: Part-time

Commission on product sales, and some courses of treatments booked.

**Job Types**: Part-time, Permanent
Part-time hours: 18 per week

**Salary**: From £12.00 per hour

**Benefits**:

- Company events
- Employee discount
- On-site parking

Schedule:

- 10 hour shift

Supplemental pay types:

- Commission pay

Work Location: In person



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