Retail Supervisor

Retail Supervisor

Premium Retail

London, Mayfair area

£26,715 (£13.70 per hour)

As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store.

Retail Supervisor MUST HAVE’S:

- At least one year's UK retail customer service experience for an established brand.
- Passion for customer service, with the ability to build quick customer relationships.
- Worked in buy retail environment
- Fluent in English

Retail Supervisor Duties:

- Oversee daily operations of the retail store, ensuring smooth and efficient functioning
- Provide guidance and support to retail staff, including training and development
- Monitor inventory levels and coordinate with suppliers for replenishment
- Maintain visual merchandising standards to enhance the store's appearance
- Handle customer inquiries, complaints, and escalations in a professional manner
- Ensure compliance with company policies and procedures
- Assist in creating work schedules and managing employee time-off requests
- Conduct regular performance evaluations for retail staff
- Collaborate with management to develop strategies for increasing sales and improving customer satisfaction

In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages.

**Salary**: £26,715.00 per year

Supplemental pay types:

- Bonus scheme

**Experience**:

- Supervising experience: 1 year (required)

Work Location: In person

Reference ID: retail supervisor