Senior Sales Associate

3 months ago


Milton Keynes, United Kingdom Harrods Full time

Senior Sales Associate - Make Up
- Harrods is bringing more magic, innovation, and theatre to the beauty market through our H Beauty standalone stores across the UK.
- As a Senior Sales Associate based at our H beauty Milton Keynes store, you’ll act as a representative of our Brand partners, providing a truly remarkable experience for every customer. Acting as a role model, people coach and product expert, you’ll drive sales and business initiatives, ensuring all targets are achieved & exceeded, while maintaining a high level of pride in what you do.
- About the role
- Building relationships with our brand partners comes naturally to you. With your high energy, enthusiasm, and genuine passion for the industry you love to work collaboratively, acting as a key link between Harrods and your brands.
After attending all required brand training sessions, you will become a Training Ambassador for the store, sharing your newly found knowledge on upcoming product launches with your colleagues in sessions such as team briefs, one to one and virtual learning - utilising any brand tools and material available to you.
You'll look after a number of brands, and take ownership and responsibility for their performances, which you will drive both individually but also creating a strong and knowledgeable team of colleagues around you.
- About you
- Your excellent communication skills will allow you to build long-lasting client relationships, improving both sales and customer service with your knowledge and engaging personality.
- You’ll play a pivotal role for H beauty as a Senior Sales Associate so the below is what we are looking for:
- We keep saying it and we do not apologise for it - you will be a Beauty obsessive. This is your thing, and you are genuinely excited about sharing products and your knowledge with colleagues and customers.- A people person, you are driven and motivated by helping others and get pleasure from every sale. You deliver exceptional service because you know your customer is going to love your recommendations. You share best practice on clientelling with your colleagues to upskill the team as you know that working as one

team is at the heart of H Beauty.- We are all about relationships - with customers, with colleagues, with brand partners. You will have the ability to communicate and connect with a diverse range of customers and team of colleagues and internal partners across the business with ease, be them our Stock or Buying & Merchandise team.

About us
- Our retail management team are supportive, work-hard, have fun and love to learn. You’ll join a busy, buzzing environment where your ideas will come to life every day and where you will be encouraged to be yourself. Plus you’ll have ongoing training and plenty of opportunities to grow with us.
- Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic H beauty Edinburgh store one of the world’s most inspiring shopping experiences.
- Our promise to you
- Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
- Beyond this, you’ll have a great package of benefits that includes up to 33% staff discount on Harrods’ products, a generous pension plus 22 days’ paid holiday and your birthday off to.
- Uniquely You
- If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.

Additional Information:
Time Type:
Permanent

Department:
H Beauty (Stefano Sacchettini)


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