Credit Controller

**Reference**
425172

**Salary**
£24,000 - £26,000/annum + Company Benefits

**Job Location**:

- United Kingdom - England - Yorkshire and the Humber - North Yorkshire - Teesside

**Job Type**
Permanent

**Posted**
11 July 2023

Interaction Recruitment are currently recruiting for a well established company in the Teesside area who are actively seeking an experienced Credit Controller to join their expanding team on a Permanent basis.

Salary is £24,000 per year + Bonus Scheme.

Working 40 hours per week, including some weekends (approx. 1 in 6)

Working hours are 9-5 but you may be asked to work 8-4 or 7-3 occasionally.

**The Role**:

- Assisting the Depot Manager in making effective credit and risk decisions.
- Ensuring customers pay invoices on time while maintaining business with them.
- Minimise depots credit risk and maximising cash flow.

**Main Duties**:

- Understanding & Adhering to the company’s Credit Control policy.
- Take responsibility for customer orders over credit, dispatching orders when credit authorisation has been approved.
- Effectively liaising with head office for authorisation in line with company policy.
- Communicate with customers to ensure payments are made.
- Implement accuracy with excellent attention to detail in checking all account paperwork received.
- Processing credit checks and asset checks for new customers.
- Obtaining signatories where required from internal management.
- Reviewing weekly aged debt report and having weekly account manager reviews.
- Reporting back to head office on a weekly basis filling out the reports that had been provided to monitor the debts.
- Build good relationships with internal and external customers.
- Responsible for cash postings.
- Processing Credit Limit Increase requests, when necessary, once authorised.
- Dealing with any bounced payments.
- Raise credit notes and resolve customer queries.
- Identify and escalate any depot bad debt, to head office and assist in collection.
- The ability to take and input customer’s orders when required.
- Various other administration duties within the office when required; confirmation, sorting the post, filing, processing orders etc
- Minimum of 2 years’ experience in a Credit Controller role.
- Excellent Customer Service Skills.
- Experience in chasing Credit Invoices.
- Confident in holding delicate conversations with customers to ensure payments.
- Excellent problem-solving skills.
- Attention to detail to ensure no discrepancies are made.
- Able to build & maintain relationships with current and new customers.
- Sending invoices to customers.
- Confident in Microsoft software.
- Excellent organisational and communicational skills, both written and verbal.
- Good team working capabilities.
- Applicants must be able to work approx. 1 in 6 weekends.

**Contact information**:
Lee Appleby