Call Handler

4 weeks ago

Eccles, United Kingdom Finlay Jude Associates Limited Full time

FJA are working with a leading service provider who are based in the Eccles area. We are recruiting for a number of Call Handlers who have experience of working in a busy, reactive environment.
This is a fantastic opportunity to be part of an already successful business who offer exciting and dynamic career opportunities.
Hours:
We have part time (out of hours) opportunities
- Weekday evenings - 5pm - 12 midnight
- Saturday and Sunday - flexible shifts between the hours of 7am and 12 midnight
Key Responsibilities;
- Working as part of a team you will be handling incoming and outgoing calls for key accounts & call out customers
- Liaising with on call service engineers and the management teams to ensure works are carried out promptly
- Ensuring that all calls are answered and information logged
- Achieve KPI's and provide the vital admin support to enable engineers to keep working 365 days per year 24/7
- Working quickly and calmly whilst providing a high level of customer service focus to our client base
Skills Required;
- Knowledge of Microsoft word and excel
- Fantastic communication skills
- Ability to multi-task
- High level of attention to detail
- Teamwork
Please note : Free onsite parking is available
If you are interested in the above vacancy then click on the 'applynow' button.
Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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