![TUI Group](https://media.trabajo.org/img/noimg.jpg)
Leisure & Business Travel Advisor 1 1
3 months ago
Luton, United Kingdom-
- 126656-
- Hybrid-
- Permanent-
- Full Time-
- 37.5- At TUI we believe that work is something you do not somewhere you go, therefore we are pleased to advise we will offer a hybrid working model for this role and in line with the team charter, you will be in the Luton office at least twice a month.
- If you would like more information about the role, please contact Cara Holdback.
- Role closes 19/4/24.
**ABOUT THE JOB**
- Responsible for booking, amending and canceling holidays for all internal employees in line with company policies and procedures.
- Help our colleagues find their perfect holiday by having that all-important TUI product knowledge.
- Take ownership for manually calculating concession entitlements, accurately updating systems and other administrative duties that support staff benefits.
- As part of your role, you will also regulate the Company’s Business Travel spend through escalating non-compliance and reporting regularly to the different areas of the business when required.
- Use a blend of in-house plus various 3rd party travel websites and demonstrate an industry-standard knowledge of fares and ticketing.
- You’ll be passionate for results and achieve individual productivity targets to ensure that service level agreements for the team are met.
**ABOUT YOU**
- A team player that is adaptable to change
- Able to think on your feet and react quickly
- An excellent communicator with the capability to build relationships with customers
- High-level customer service skills, dealing with all levels across the business as well as high volumes of calls
- Relationship building and maintaining with key suppliers and customer
- Passion and a proven track record in the travel industry or business travel would be desirable
- A Pro-active individual who enjoys problem-solving, working in an agile way and making well-informed decisions for the best of both the customer and company
**ABOUT OUR OFFER**
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
- Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
- Discretionary Bonus Scheme
- Excellent rates with foreign exchange
- Pension scheme and life assurance.
- We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.
- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
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