IT Support

6 months ago

Preston, United Kingdom Napthens Full time

**IT Support, Technology Service Desk, Help Desk (First) 1st line.**

**Preston, Lancashire, Northwest England.**

**Office based position, full time, permanent, 35 hours per week Monday to Friday.**

**Salary + Bonus + Benefits to support your health and wellbeing.**

As a Technology Support Analyst, you are the first point of contact for our 300+ employees across our six offices.

You are someone who likes solving problems, fixing faults for both software and hardware, and playing a pivotal role in helping colleagues across the firm.

Working in a small team alongside our Senior Support Analyst, you will report to our Technical Services Manager and be given real scope to make an impact within your team and the wider business.

Technically, experience of the following is ideal.
- Windows 10, Windows Server & Mac operating systems.
- Technical documentation skills.
- Starter, Leaver, Mover IT setup experience
- Hardware Ordering
- Machine Image Building

While legal sector or regulated industry experience is helpful, it is not a requirement.

MS-100 and any ITIL knowledge would certainly be useful to you and the team.

At Napthens we are creating a law firm of the future.

Our transformation and growth continue at pace, and we’re building a professional and efficient team to help the firm achieve its vision and strategy.

This means it’s a very dynamic time to join our technology team and work for a firm that is investing in new IT systems, processes, and people.

NB* Agencies. Only CVs from agencies who have been instructed to work with us will be accepted. Thank you.

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