Endpoint Specialist

The Endpoint Specialist is a key member of the endpoint team, the post is responsible for operational maintenance of endpoint devices and technical device management or support. The role utilises expert knowledge to act as a point of escalation and co-ordinates or schedules junior staff within the team. The post-holder will act as a technical expert on Trust wide IT hardware deployments or issues, providing support for Business As Usual (BAU), and working closely with other teams within the department to resolve issues.

The post holder is also responsible for working closely with the project teams, ensuring endpoint team tasks are identified, planned and executed effectively. This involves working as part of a team or on an individual basis with 3rd party vendors, internal or external stakeholders and other technical experts, ensuring assigned project tasks are completed within project tolerances.

Experience with Windows 10, M365, VDI, Fat/Thin client would be ideal with great communication skills and able to relay technical issues to an end user in terms they can understand.