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Technical Sales Assistant

4 months ago

Colchester Business Park, United Kingdom Reed Business Support Full time

Reed In Colchester are seeking a skilled Technical Administrator with a strong knowledge of Water Services to work with our client on a permanent basis.

This is a full time, office-based role, you will use your legionella control and water services knowledge and experience, you will provide technical support and administrative functions in all day-to-day operations of the department in order to deliver excellentcustomer service and further develop customer relationships.

In this role your key responsibilities will include:

- Respond to client / customer enquiries
- Provide strong technical support to our customers
- Interpreting L8 Legionella risk assessments & control schemes
- Detailed visit report writing
- Producing estimates / quotations to a high technical standard
- Assisting with monthly job allocation of maintenance call
- Arranging site visits for reactive works with AGM service partners & breakdown callouts
- Chasing outstanding maintenance and remedial quotations
- Collating monthly reports on contracts, orders, and quotations
- Client sales calls to promote the water hygiene department
- Liaison with other departments to deliver service-related tasks
- Assisting with sub-contractor review meeting
- Other duties required to fulfil the role

Essential qualifications, experience and skills required:

- GCSE at Grade C / 4 or above in Maths and English (or equivalent qualifications)
- Minimum of 2 years’ experience in water hygiene industry (knowledge of ACOP L8, legionella risk assessments & control schemes)
- Attention to detail in all tasks
- Confident user of Microsoft Office
- Confident telephone manner
- Strong administration skills
- Organised and self-motivated
- Customer focused
- Commercial awareness
- A pleasant and friendly “can do” attitude
- Understanding of different water systems

If you have the skills and experience required to complete the role please click APPLY