Aviation Liability Adjuster

1 month ago

London, United Kingdom Charles Taylor Full time

**Overview**:
**Reference**
667922

**Salary**
£/annum

**Job Location**:

- United Kingdom - England - Greater London - London

**Job Type**
Permanent

**Posted**
01 December 2023

**The Role**:
Aviation Liability Loss Adjuster is responsible for handling all aspects of loss adjusting and other consultancy assignments, within CTA - Aviation. The Liability Loss adjuster deals with claims relating to personal injury, aircraft, vehicle and general third party property damage and cargo, baggage and personal accident.

**Key Responsibilities**:

- To learn and understand the basic principles of insurance.
- To handle all classes of liability claims, to include file administration, telephone contact, responding to correspondence and reporting to Underwriters as appropriate.
- To gain an understanding of the procedures adopted by the Aviation Insurance Market for the handling and processing of claims.
- To gain an understanding of medical terms in respect of personal injury claims and to gain a clear understanding of how to access all aspects of quantum.
- To develop negotiation skills in the handling of third-party legal liability claims
- To travel for the purpose of claim investigation as and when required.
- To be responsible for and to co-ordinate own correspondence in connection with claims files being handled.
- To assist in the efficient filing and photocopying and filing of correspondence documents when required.
- To draw up itineraries and arrange business travel and accommodation as and when required.
- To open and close files and maintain records of fees, budgets and time recorded on files and to be responsible for own time recording for fee purposes.
- To support and assist the existing five adjusters in the handling of the department's casework on behalf of Underwriters and their Clients.
- To meet and greet Clients, including Brokers, Underwriters, Assureds and general visitors and to assist the marketing of CTA-Aviation in a professional and courteous manner.

**Person Specification**:

- Solid Liability claims handling experience
- An understanding of the working environment and a desire to continue to develop business awareness of the job and the principles of Insurance and English Law.
- Good understanding of Montreal and Warsaw Conventions
- Highly organized with good time management
- Articulate and able to communicate confidently with internal and external clients
- Written Communication - Able to handle own correspondence and to express legal principles clearly in correspondence.

**Why join Charles Taylor?**:
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year

**Equal Opportunity Employer**:
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

**Contact information**:
Arjaree Shackleton

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