Customer Service Advisor

3 weeks ago


Milton Keynes, United Kingdom Jardine Motors Group Full time

At Jardine BMW and MINI, we’re truly proud of the positive, supportive, and inclusive workplace culture that our colleagues create every day.

We believe in helping each other to learn and develop new skills, and we’re always ready to celebrate each other’s successes: whether that’s excellent feedback from a delighted customer, completion of brand training, or career progression.

It’s our friendly, passionate teams that make Jardine BMW and MINI a wonderful place to work.

If you are looking to join a company where teamwork is put first, and where the nurturing atmosphere means that every day provides new opportunities to learn, then we’d love to hear from you.

**About you**:
If you are passionate about delighting your customers each and every day and believe in going above and beyond to exceed their expectations, then you’ll fit right in.

We’re looking for Customer Service Advisors to join a brand-new team, based in our BMW and MINI dealership in Milton Keynes, that will:

- Support our customers who phone to make bookings for vehicle servicing and repairs.
- Help us maintain strong customer relations by proactively contacting customers after their visit to our BMW and MINI dealerships.
- Make sure our customers are aware of our latest offers through proactive contact.
- Provide key support to our dealership colleagues by maintaining accurate customer and vehicle data.

With full training available from our dedicated Learning and Development team, you don’t need automotive experience to be successful. You’ll just need to:

- Be an excellent communicator.
- Be committed to developing your skills and building an extensive knowledge of the BMW and MINI products and brands.
- Be happy to work to set objectives and within agreed timescales.
- Be a strong team player.

INDLP

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Cycle to work scheme
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: One location



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