Care Support Worker

3 months ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

Recruiting to all Adult Inpatient Wards (Surgical, Medical, Acute Medical and Care of the Elderly)

We are looking for individuals who are capable of providing compassionate care to patients in a busy, challenging and rewarding environment. Care experience preferred, full training and induction provided.

**Watch this video to find out more about the role**:
The role of a Care Support Worker at Harrogate and District NHS Foundation Trust - YouTube

**Please note we cannot offer Skilled Worker visa sponsorship for Care Support Worker roles**

Our Care Support Workers carry out assigned tasks involving direct patient care in support of and supervised by a Registered Nurse. You will work as an integrated member of the ward team, assisting with nursing procedures according to agreed policies.

You will maintain the patient's dignity and self-respect at all times and achieving a high standard of care.

Our Care Support Workers have an allocated base-ward but they are expected to work in different areas within the hospital as required

You will be accountable for ensuring the highest standard of care is delivered and will constantly promote: patient safety, effective care and a positive patient experience at each stage of the patient’s journey.

Our Care Support Workers are expected to work a combination of days, nights and weekends including Bank Holidays and Christmas Day.

Early - 07:15 to 15:15

Late - 12:15 to 20:15hrs

Night - 19:45hrs to 07:45hrs

Long Day - 07:15hrs to 20:15h

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.

Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards plus the Christmas Oscars.

Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

When joining us a Care Support Worker, we also have a range of development opportunities you can access too, just to name a few there is:
An opportunity to complete the Care Certificate

The RCN Introduction to Leadership Programme

Access to Nursing course

We provide you will all the training you need to provide outstanding care to patients.

Bathing of patients in bed and in the bathroom including the knowledge of the correct use of bath aids.

Following instructions, assisting with moving, turning and positioning the dependent patient, having knowledge of the correct use of moving and handling equipment.

Assisting with care given to pressure areas of patients and the appropriate use of pressure relieving devices.

Assisting the patient with their personal hygiene needs, ensuring privacy and dignity is maintained and promoting independence.

Assistance with feeding patients and preparing patients prior to meals, including assisting patients to order their meals from the menus. Assisting the patients to maintain adequate oral fluid intake and accurate record keeping.

Assisting patients to dress and undress.

Assisting with toileting and escorting patients to and from the toilet

Making beds, including stripping of bed linen

Assisting in the care of terminally ill patient and with the performance of the Last Offices

GENERAL REQUIREMENTS

Assist with maintaining cleanliness of patients' furniture

Delivery requests between departments, answering the telephone and taking messages when required

Assisting with the reception and care of patients and relatives and all visitors to the wards

Assist with filing, completing records and paperwork.

COMMUNICATION

Reporting conditions of patients to nursing staff in charge of the ward.

Reporting mishap or accident to nursing staff in charge of the ward using risk incident reporting as appropriate.

Dealing with patients with sensory impairment in a sensitive and appropriate manner.

PERSONNEL

Maintain confidentiality at all times - on and off duty

Be aware of the safety regulations regarding fire precautions

Be aware of the Health and Safety at Work Act and the Environmental Health Regulations and COSHH.

EDUCATION

Attend mandatory training

Attend Orientation and in-service training programmes as requested

Maintain awareness of ward policies and procedures.

Assisting the Registered Nurse in undertaking surveys or audit as necessary.

Attend all training sessions, complete work based activities and keep up to date all documentation to meet Care Certificate requirements

MANAGEMENT OF RESOURCES

Observe a personal duty of care when handling patie


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