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Home Claims Handler

4 months ago

Glasgow, United Kingdom Jomo People Ltd Full time

Are you an experienced domestic property insurance claims handler, looking for a new role?

We’re recruiting technical home claims handlers on behalf of a Global Insurance provider, based in Glasgow City Centre, who offer a great team culture and supportive, caring work environment. You’ll get great opportunities to develop your existing claims handler experience, gain industry qualifications, plus a host of other great company perks.

**Position: Home Claims Handler - Property Insurance Claims**

**Location: Glasgow - with opportunity for hybrid working, 1-2 days per week in the office, after completion of office based training**

**Salary: up to £30,000 pa (negotiable depending on experience)**

**Hours: Full time, 35 hours per week between 8am and 6pm Monday to Friday**

**Contract: Permanent**

**Benefits**:25 days annual leave, plus bank holidays (pro-rata’d), Healthcare Scheme, Company Pension Scheme, Discounts on various products and services, Employee assistance programme, life assurance, income protection and a host of other voluntary benefits including dental cover and wellbeing perks.

The job of a Home Claims Handler will involve the following main duties:

- You'll project manage a caseload of home claims, planning and controlling the key stages, appointing suppliers to visit site and reporting based on your investigations, and working with all stakeholders to achieve the most satisfactory and efficient solution for everyone
- Take ownership of your own caseload of property insurance claims (escape of water, fire, flood, storm damage etc)
- Acting as the single contact point for customer & suppliers
- Claim, information & supplier project management
- All cost control and payments
- Delivering the highest technical quality and customer satisfaction whilst achieving maximum efficiency
- Ability to demonstrate experience of handling property handling claims from instruction to conclusion
- Commitment to gaining the relevant knowledge and skill for the professional and technical requirements of the job.
- Exceptional Customer Service enthusiasm
- Effective communication and negotiation skills, including the ability to write detailed reports, although training will be given
- Self-motivated, conscientious and able to work under your own initiative
- A desire to embrace innovative working practices
- Ideally have or be progressing with Cert CII or Cert CILA qualifications
- Conscientious and hard working to achieve required results, and flexible to support operational requirements

Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

So don’t delay, send your CV today for this Glasgow based, home insurance claims handler role today

**Job Types**: Full-time, Permanent

**Salary**: Up to £30,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- technical home / property insurance claims handling: 1 year (required)

Work Location: In person