Technical Writer

4 weeks ago

London, United Kingdom TaxDome Full time

**Qualifications**:Technical Writer

TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. We’re looking for an outgoing sales representative to communicate with new customers to generate new revenue and retain existing customers.

**About the team**:

- We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms - we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math.
- Our team is 200+ people (in over 40 countries) - we are a distributed team built on the principle of self-management
- Access to management - you will be working closely with the chief revenue officer (along with the sales team) in a collaborative work environment

**Customers love us**:
We have over 5,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

**Customers will love you**:
We are seeking a dynamic and driven Enterprise Sales Representative to join our growing sales team. As an Enterprise Sales Representative, you will play a pivotal role in driving the expansion of our business by targeting and acquiring new enterprise-level clients. You will be responsible for identifying opportunities, building relationships, and showcasing how TaxDome’s innovative solutions can transform the operations of tax and accounting firms. This role offers an exciting opportunity to contribute to the growth of a cutting-edge company in a booming industry.

**Responsibilities**:

- Writinguser documentationin plain English.
- Creation of guides, scripts for videos, and other content for theAcademy; an internal resource where our customers can be guided through the maze of our product. Academy consists of full-fledged courses with video lessons and quizzes, which are already localized into 8 languages.
- Understanding the product with a large number of features, and communicating with developers and salespeople if something is unclear about a feature. We don't welcome micromanagement but encourage initiative and autonomy.
- Adapt your writing to the existing style guide, and understand that it is always better to make a copy/paste of existing articles rather than reinvent the wheel for each new one.
- Be prepared to critically analyze outdated articles and update them promptly.

**Qualifications**:

- English level C1+
- Experience writing articles, or experience writing technical documentation, and user documentation for at least one year. Understanding how writing documentation is different from copywriting.
- Writing user-friendly educational courses that match the existing ones. Understanding how writing educational courses is different from writing documentation.
- Advanced written English.
- Systematic thinking. The ability to break down complicated topics and explain them as briefly as possible in simple words.
- The ability to look at a product from a user's point of view, an undying desire to understand and test how a feature works before handing out a doc.
- A love of bulleted lists, subheadings, neat screenshots with circles and arrows, and most importantly, the people for whom you are creating content.
- Basic knowledge of HTML. If you know the meaning of the abbreviation that's good enough.
- Portfolio. Anything would do.

**Benefits**:

- Competitive base salary with uncapped commission structure
- Flexible work options, including remote work opportunities
- Work equipment

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus opportunities
- Commission pay

**Experience**:

- Enterprise sales: 2 years (preferred)

Work Location: Remote

Pay: £30,000.00-£50,000.00 per year

Досвід роботи:

- Technical Writer: 2 роки (Бажано)

Мова:

- english (Бажано)

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