Credit Controller

2 weeks ago


Cardiff, United Kingdom The Wallich Full time

**Hours of Work**: 37.5 hours per week, Monday to Friday 09:00-17:00, with some flexibility required

**Purpose of Role**

The Credit Controller will be responsible for achieving and maintaining an effective credit control system, ensuring that aged debt is minimised, queries on accounts are resolved promptly and cash flow is maximised. The role will have an initial focus on investigating historic debt and reconciling the sales ledger to the CRM system, before developing into a more current debt management role. There will be a strong-focus on fostering close relationships with our Support Workers and Service Managers who assist with the recovery of tenancy-related debts.

**Duties**

1. To review and identify outstanding debt owed to the organisation, making internal and outbound contact to recover outstanding debt where appropriate.

2. To develop and maintain effective relationships with internal and external stakeholders to ensure that debt collection is maximised.

3. To take preventative action to avoid further debt/arrears, ensuring a reduction in overall debt levels.

4. To maintain accurate records of debt identified and agreements reached - reconciling information with the appropriate financial system.

5. To follow correct policies in escalation through to any necessary outcome.

6. To ensure clear and regular communication with all stakeholders, issuing appropriate statements and monitoring payments against raised invoices.

7. Adhoc duties and cover as required.

**We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.**

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our **Application Guidance** page for tips on what to include:
**Job Description Link**

**Closing date for this vacancy is 28th July 2023 at 09:00am.


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