Compliance, Monitoring and Enforcement Officer

4 weeks ago

London, United Kingdom Renewable Energy Assurance Ltd Full time

**A rewarding opportunity for a Consumer Codes Compliance Officer**

We are looking for a motivated Compliance, Monitoring and Enforcement Officer to join the Renewable Energy Consumer Code (RECC) Compliance Team, reporting to the Head of Compliance. RECC is part of the Consumer Codes team at Renewable Energy Assurance Ltd (REAL). If you have an understanding of legal processes with good attention to detail, then please do get in touch.

**The key responsibilities of the role**

Contributing to delivering the RECC Monitoring Strategy by:

- gathering intelligence from a range of different sources
- being responsible for the monitoring survey and consumer satisfaction feedback
- carrying out compliance checks
- assisting with the audit process
- investigating irregularities and non-compliance issues with Code members
- advising on actions required to resolve non-compliances in a timely manner
- building relationships with relevant authorities and other stakeholders.

Essential requirements for the role include:

- education to degree or equivalent level
- at least two years’ experience with compliance and enforcement processes
- ability to attend closely to detail, to gather intelligence and evidence and research root causes of compliance issues
- strong writing skills
- ability to motivate yourself, while working as part of a team and in a collaborative environment
- excellent time management skills and ability to meet tight deadlines;
- good knowledge of MS Office.

Desirable requirements for the role include:

- understanding of and commitment to renewable energy technologies
- familiarity with consumer protection legislation and regulations
- understanding of Data Protection Regulations and information sharing processes

This is an excellent opportunity to work with a proactive Compliance Team led by experienced management. You will have the chance to learn on the job and to take your own initiative and shape the Consumer Codes’ growth and development of future compliance monitoring activities.

We are offering this role on a one-year contract which is extendable. The salary is £25k - £27k per annum depending on experience. This is an office-based role in Central London. Office hours are 9.00 am to 5.30 pm Monday to Friday. Staff work in a hybrid setting with a minimum of 2 days in the office.

Employee benefits include:

- 25 days annual leave
- Company pension scheme
- Access to cycle to work and annual travelcard scheme
- Health insurance covering dental and optician costs

**About REAL**

Renewable Energy Assurance Ltd (REAL) carries out a range of certification and consumer protection activities all of which promote renewable energy and the circular economy. Renewable Energy Assurance Ltd's activities fall under three headings: consumer codes, certification schemes and registration schemes.

**About RECC**

Renewable Energy Consumer Code (RECC) is one of the codes administered by REAL. It is the largest Consumer Code by market share within the small-scale renewable energy generating sector. RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 15/09/2023

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