Senior Change Delivery Consultant

3 weeks ago

Reading, United Kingdom Reading Borough Council Full time

Job description

Our Digital Technology and Change (DTaC) is going through an exciting period of change within Reading Borough Council.

We have set up a professional change delivery team within the service, providing professional staff to projects/ programmes within the Council that need support in the following:

- Programme and project management (including where needed IT project management)
- Business analysis
- User-centred design thinking
- Business change management
- Project procurement and supplier management

In order to provide the Council with the flexibility to adapt to changing demand and to improve career development opportunity for our staff, the Senior Change Delivery Consultant roles will be multi-disciplinary in nature.

Reading is an ambitious Council and we have some great and varied programmes of work taking place at Council.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.

**About the role**

You will be required to have for the Senior Change Delivery Consultant role:

- Strong programme and project management skills
- Line management experience of coaching and mentoring a team
- Strong interpersonal and thinking skills
- Specialism in one or more technical competencies (business analysis, business change management, user centred design or project procurement)
- Lower level of understanding (level 2) of the technical competencies allowing for working knowledge of these specialisms to be applied.

You will deliver and lead large and complex assignments spending the majority of your time working on assignments agreed with the wider business areas. You will also be responsible for the line management of a team of Change Delivery Consultants /Analysts who you will coach and mentor.

Examples of the types of assignments you could be resourced to: Transformational programmes/ projects e.g. Customer Experience Transformation Programme, our wider Digital and Technology portfolio (covering Applications, Infrastructure, Digital & Cyber), support to wider Capital Programme delivery as required.

You will also help to lead, define and develop our change delivery methods for the council, taking into account developments in best practice and lessons learnt from our project delivery. This will include delivery of training, playing a coaching and mentoring role in the organisation.

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
**Work Together as one team** - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

**Drive Efficiency** - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

**Be Ambitious** - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way

**Make a Difference to Reading** - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

**About you**

We are looking for an energetic, enthusiastic and passionate individual to join our Change Delivery team.
- Significant experience in delivering successful complex projects and / or programmes to completion - including technical implementations within IT and Digital environment
- Significant experience in business transformation and service design
- Experience in complex stakeholder management across multiple organisation, including ability to influence at a senior level
- Significant experience in business change management
- Significant experience in user centred problem solving and solutioning for clients
- Significant experience of acting as an effective coach and mentor, guiding team members to achieve goals effectively and efficiently

**Our offer**

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and c

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