Care Coordinator

3 weeks ago

North London, United Kingdom Dynamic People.Ltd Full time

**Company description**

**Job description**

The organisation is a vibrant homecare provider based in North London. Our business model is designed to put the welfare of our service users and staff at the heart of the business.

Summary of post

To maintain continuity of care to Service Users and to ensure calls to Service Users are assigned at all times.

JOB SPECIFICATION

Essential

Experience of service provision in the care profession and must be computer literate

Desirable

Experience of care coordinating within the care profession

Key Competencies
- To be able to plan and allocate the workload of care staff.
- To be able to maintain all office policies, procedures and systems.
- To be able to maintain all administration.
- To be able to interview and select potential care staff.
- To be able to establish and maintain effective working relationships.
- To be able to assist with invoice and payroll queries.
- To be able to prepare reports as required.

Special Skills and Attributes
- Excellent communication skills
- Excellent computer skills.
- Excellent administrative skills.
- Good planning and organizational skills
- Sound understanding of good care principles
- Skills care planning
- Ability to display empathy and warmth
- Ability to cope with pressure
- Even-tempered and patient

The post holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care. Under supervision of the Assistant Manager, the post holder will participate in the provision of personal and practical care to service users within their own home.

Main

**Responsibilities**:

- Provide services to service user within their own home in liaison with other members of the team pertinent to their individual needs.
- To give support to members of the service user’s family both psychologically and in gaining knowledge and information.
- Participate in team meetings to ensure effective communication.
- To be aware of the procedure for the reporting of complaints, allegation of abuse, incidents and accidents that may occur within the team of the care packages and to report to the Manager appropriately.
- Taking new Service Users referrals from social workers, private Service Users, and contracting organisations. etc.
- Assigning Care Workers to Service Users, adhering to Dynamic People LTD policies and principles.
- Liaising with and providing support to Field Care Supervisors working within allocated area and carrying out staff supervisions as may be required.
- Responsible for all data input relating to specified area as changes occur.
- Ensuring that holiday/sickness and emergency calls are assigned.
- Updating records of Service Users and Care Workers on an on-going basis on computer programs
- Advise relevant bodies or individuals of any circumstances, which gives cause for concern, in relation to individual service user care and any concerns raised by other relevant individuals.
- Work in collaboration with GP’s/Social Services/ District nurses and all other relevant agencies to provide a comprehensive package of care.

Working Hours and incentives
- 9am to 5pm Monday to Friday
- **1 in 3 on-call weekend duties with extra £100 per weekend and half day off**:

- **Monthly performance related pay: Extra £100.00 per month if not more than 5 missed visit per month.**:

- **Pension**:

- **Mileage paid at 45p per mile if own car is used for business errands**
- **£5 bonus for every new client taken on**
- **Annual performance related bonus**

Work Remotely
- No

**Job Type**: Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Signing bonus
- Yearly bonus

COVID-19 considerations:
We have limited the number of field staff that visit the office. We provide face mask, gloves and hand sanitisers. the role holder will not be required to undertake client's visits during the pandemic. Staff are required to keep to social distancing.

**Experience**:

- Care work: 1 year (required)

Work Location: One location

Reference ID: CareCo-270720

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