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Production Operations Specialist
5 months ago
**Job Title: Production Operations Specialist**
**Corporate Title: Assistant Vice President**
**Location: Chester**
**Bank of America**:
We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize ourselves and run ourbusiness.
Global Technology delivers technology services globally across the bank's eight lines of business that serve individuals, companies and institutions. The team also focuses on digital banking, payments, infrastructure, data management and technology that enhancescyber security, and risk and capital management.
Innovation is at the heart of all Global Technology does. As a member of Global Tech, you will use leading technologies such as robotics and artificial intelligence, as well as improved processes, to build our business. The team has replaced core platformsand simplified its infrastructure to improve speed to market. Its private cloud provides an environment that is scalable and secure. Global Tech uses data and analytics to enhance service, provide solutions and deepen relationships.
**Role Description**:
**The Team**:
This position is on Production Control Level 2 team. Production Control Level 2 role sits within a wider team, Mainframe, iSeries and Production Control, totalling 18 currently at Chester UK.
- Team - Strong and Experienced Technical Mainframe Batch Break-Fix Team located at US, UK and Singapore.
- 1st & 2nst Level Support - Accountable for timely batch processing of mainframe technology clients (Line of Business)
- 24x7x365 Batch Operations - Support & manage batch jobs on multitude of Mainframe Production, Pre-Production & UAT environments.
- Monitor & Break-Fix - Implement correct and timely fixes to all (mainframe) production job abends related IT Operations.
Training will be provided on the job. Further training opportunities will be made available as progression is made.
We champion diversity, build communities and encourage learning, resulting in a people orientated and balanced environment for all.
**Core Skills**:
- Experience of console operations work experience in a multi-platform data center.
- Technical experiences should include operator knowledge of JES2/JES3, along with MVS commands. The ability to navigate and provide operator level control over CICS.
- Knowledge of standard mainframe tools such as: MAINVIEW, Omegamon, Tivoli, SA/Zos, CAO, OPS/MVS, TMON, NETVIEW, TBSM, and HMC
- A working knowledge of VTAM/SNA, IPL and POR procedures is required.
- Experience with ticketing tools such as BMC Remedy.
**Additional Information**:
Please Note this role will require you to work shifts.
**Bank of America**:
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are thecornerstones of our Code of Conduct and are at the heart of managing risk well.
