Head of Marketing and Communications

**Location**

Balham / Ealing & Working from home (hybrid)

**Application Deadline**

Sunday, February 25, 2024

**Salary**

£55,000-£60,000 per annum (pro-rata)

**Region**

Balham

This is an exciting opportunity to join Certitude in a job share role as Head of Marketing and Communications (Internal Comms) working alongside the current Head of Marketing and Communications as we continue to grow as London’s leading adult social care provider.

**Salary**: £55,000-£60,000 per annum pro-rata

**Hours**: 20 hours per week

**Job Type**: Permanent - Part time (20 hours across 3 days)

**Department**: Development

**Location**: Hybrid working from home and Balham/Ealing offices

**Closing Date**:18th February

**Interview**:Week commencing 19th February

**Benefits**:

- A stimulating work environment full of opportunities to learn and develop
- 27 days annual leave + bank holidays pro rata & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

The Marketing and Communications team exists to raise the profile of Certitude so we can best support people with learning disabilities, autistic people and those with mental health support needs across the capital. We work collaboratively to communicate key messages that convey the impact of the important work we do.

This job share role will focus on internal communications, working collaboratively with colleagues to ensure clear, consistent communication across Certitude to support and influence engagement and decision making.

The successful applicant will be supported by the Internal Communications Manager and Officer and work with people across the organisation to plan and strategically manage Certitude’s internal communications according to our strategy and objectives.

This role would suit somebody with excellent writing and editing skills and extensive stakeholder management experience. This is a fantastic opportunity for somebody looking to put their internal communications skills to work in a challenging and rewarding environment.

The role of the Head of Marketing and Communications (Internal Comms) is to provide inspired, skilled leadership in all aspects of internal communications, and to provide support to the wider Marketing and Communications team, including External Communications, where necessary.

Duties will include:

- Plan and deliver the internal communications aspects of the Marketing and Communications Plan, in line with the strategic goals and business requirements of Certitude.
- Work with the Diversity & Inclusion Business Partner to deliver an internal communications plan that includes key religious and cultural festivals / events with planned content, and to promote Certitude's Diversity & Inclusion forums.
- Review and improve intranet functionality, including analytics, and improve two-way engagement for all colleagues, identifying the right channels for different roles.
- Work closely with HR to oversee effective communications that increases colleague engagement for a range of initiatives, including learning, development and wellbeing.
- Work with teams across Certitude to ensure effective communication from all areas of the organisation.

About you

To be Head of Marketing and Communications (Internal Comms) at Certitude, the following are essential:

- **Experience of managing a team in a comms enviromment**:

- **Demonstrable experience of developing and delivering internal comms strategies across a range of channels**:

- **Experience of advising senior people on key aspects of communications**:

- **Experience of leading projects and campaigns from start to finish, **with a track record of meeting deadlines**:

- **Experience of communicating Diversity & Inclusion strategies**:

- **Experience of increasing reach and engagement across organisations**

**To read more about the role and the full person specification, please click on the tab at the top of this advert, titled ‘Job Description and Person Specification’.**

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our **website** and visit our **work for us** page. You can also learn about us through our **Values and Behaviours**.

Marketing, Internal Communications, Marketing and Communications, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development,, Vulnerable People, Not for Profit, NFP